Introduction to Field Service Lightning ( FSL ) | EP 1

Introduction to Field Service Lightning ( FSL )

What is FSL
When to use FSL
Overview of the Main Components, Capabilities, and Data Model of FSL

0:00 Introduction
1:35 Agenda
1:50 What is Field Service Lightning ( FSL )
3:01 When to use FSL
5:36 Field Service Players.
8:46 Important Terms
12:34 component of FSL
17:11 Data model of FSL

[dalalaha]

Great Series . Brought me up to speed in no time to cover fundamentals on high level. Combined with few other materials managed to certify in less than a week

[DYDC]

Another amazing series by Apex Hours! Nicely delivered by Khyati, well done!

[dheena]

Thanks Khyati for the introduction which has all the basic terminologies are well briefed. It would be helpful during the Application walkthrough in upcoming sessions. Well its a great initiative for the Salesforce learners and A big Applause to Amit for Continuing your work on trailblazer community to help out everyone.

[PavanKumarRapolu]

Thanks Khyati in simplified explanation & thanks amit for conducting the sessions

[shrishtydhiman]

Thanks for this level of explanation in a single video 👍

[crimsontietv]

Nice first part. :) Enjoyed brush up my knowledge here.

[pratikchaudhary]

Very Informative and Excellent Session khyati and Thanks Apex Hours for covering the session

[prithvichetty]

Hello maam I really liked the video and everything was explained very nicely. But there is request from my side if possible please make a proper detailed video on data model of FSL . It was not that understandable through this video please explain the data model and relationship among objects properly. Overall the session was very well done Thank you for the help. Hope you consider my request and make a video on it soon

[sreeinfo]

HI khyati can you explain what is sales cloud and service, Marketing cloud?

[Ali-qrz]

if you cancel a work order does it not cancel the Service Appointment?

[SahilKhan-mxrp]

Dispatcher console is not for agents it’s for dispatcher. Agent will create wo or SA from different UI.

[jlayinronchi]

Hi, do we get an dedicated playlist for FSL? If yes please share the link of playlist

[anonymousanonymous]

I understand India is busy and noisy and cramped etc, but eventually when you sort these background noises these videos would go from an A-grade to A*. I like your videos but they can be times with low audio, or car horns etc.!

[SalesforceMiind]

May be she is having very good knowledge but clearly she is having zero teaching knowledge .

[Ali-qrz]

if you cancel a work order does it cancel the Service Appointment?