Moto G Play Sound Not Working-Easiest Solutions

In this video, I go over the basics of a Moto G Play smartphone with sound that is not working. If you are not hearing any sound from your Moto G phone, then this is the video for you. I go over some of the easiest solutions that you can come across that will hopefully allow you to get your audio sound and notification sounds working again. At the end of the day, it can be a speaker problem, but we're hoping that it is just a settings problem because those are much easier to diagnose and fix in order to get the sound working again in a timely manner.

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[vaniartistic]

my audio doesn't work...I can't hear you...

[lordgrim]

POV: You're watching this video without any sound

[regalleopard]

I can't hear the audio of your video in order to fix my sound. You either need to have text (or include the closed caption option)

[adambastin]

YOU SIR ARE A GENIUS! YOUR STEP WITH THE HARD RESET FIXED IT!

[colinpacker]

The hard restart fixed my phone volume. Thank you!

[christinebudz]

Thank you! I have a Moto G Stylus 2021 and the alarm wasn't going off. You solved my problem about one minute into your video. I just realized there is a separate volume setting for alarms and it accidentally was lowered. This phone seems to have so many more glitches than any other phone I ever had. Things "accidentally" seem to get messed up on a regular basis. I am so thankful for videos like yours!

[bigchainring]

fix for me was to first dry Qtip with most of the cotton taken off in the aux port. Then a different clean Qtip with a bit of alcohol. very gentle. Works very nicely now...ty..

[staceycook]

When audio in apps isn't working. Captions would be a good idea to help us out.

[JoIn-ys]

None of this worked for me. What did work?
> Settings
> Click Sound and Vibration
> Click "Do not Disturb"
> Make sure it's turned off.
I travel a lot and for some reason, often the planes never allow it to turn BACK ON the volume in "Do not Disturb". FYI, is you don't manually switch your phone to "airplane mode, the plane does it automatically. If you do it manually, you shouldn't have an issue.THIS IS NOT THE SAME AS THE DO NOT DISTURB OR AIRPLANE MODE CHOICE WHEN YOU SCROLL DOWN THE TOP FOR LIKE FLASHLIGHT, Bluetooth ETC.

[MikeAnn]

Thank you. As a relatively new smartphone owner I have little experience, and couldn't figure this seemingly-simple issue out! I just wasn't getting sound from any media even though I've heard it before, and I kept wondering "how effing complex could this be?" I noticed when I'd press the volume buttons I would see a strange grayed-out interface appear, not the usual slider and the musical note. I explored the menus, found a weird display in the media section which either looked like the volume was totally OFF or full volume, depending when I looked, but it was _unchangeable._

I got to your second suggestion: the "hard reset." But not knowing what that does I just restarted the normal way and that did it. I could suddenly see the normal volume interface and my sound is back. I should've known from many years of computer experience that we're not just dealing with hardware, but also with _software and firmware._ Restart to the rescue once again. Thanks, man!

[twistedace]

Thank you. I didn't realize the Bluetooth speaker in my car would read as a headset. So that's why it's been adjusting my volume down when I listen to my phone out of the car

[Celestivity]

The plug headphones in and out worked my phone. Thank you so much!

[abhiranjiniba]

The safe mode one actually worked. thank you so much

[muralidharraopoluri]

This tip did really worked out. Thank you.

[jacobstapleton]

I tried all that and still nothing, it was working fine an hour ago

[elainecampbell]

Thank you so much! All of a sudden the sound has been disappearing. I am going to try all of these suggestions!

[unculturedweeb]

Thanks... I thought I finally broke my phone by rolling on it in my sleep.

[stoptheworldandletmeoff]

Hello! I can't hear you! I came onto this channel to find out how to get audio

[ShawnLyman]

Thanks. Plugging and unplugging 3.5mm headphones allowed my speaker to work again. I will keep that in mind.

[Jaela-ljbz]

Everyone who is confused in his video because they can't hear the sound all you have to do is reset your phone by holding the power button and then wait for it to turn back on and the sound will work