B109D71 - Air Distribution Door motor Actuator Jammed | AskDap

Q - Justin - via Email
I'm having an HVAC issue and not getting much info from the forums or FB groups. My 2016 GTI no longer blows cold air from the AC. A scan on OBDEleven produces the fault code: B109D71 - Air distribution door motor Actuator jammed However, VCDS does not produce a fault. Additionally, the actuator does not click, I can feel movement when I put my hand on it and turn the car to the on position. The blower motor is working fine and all vents have a ton of force.... just not cold. What else can I look at to diagnose this? Could it be just in need of a recharge? And what is the best way to check that? It is a bit frustrating with the conflicting scans and lacking the common actuator malfunction symptoms. Hell, my previous MK5 made the noise but the AC worked fine.

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[SboshDeejay]

with me, my blows hot and cold air, but doesnt switch vents from the window screen vents to the foot well vents.... how can i fix this problem?

[mrlek]

I have the same code but my problem is different. The middle vents does not blow any air. The left and right vents blowing air normally. The foot vents blowing air even if I close it they consistently blowing. Please help me I live in Saudi Arabia and it almost impossible to drive with no air conditioner 💔

[markg]

I get that fault code as well however my car blends the temperature just fine my problem is the fact that it stays on top vent. It won't swap to any other position ie. No defrost, no floor, only face vent. However the switch will shut the ac off when I put it into defrost so I believe the switch is working?

[biscuiteater]

I believe it is located behind the driver side dash. Need to take the cluster out to reach it.

[Phytopathology]

So, have you found the motor location yet?

[seanmalcolm]

hi there i have a golf mk7 tdi had heater matrix replaced last year and just noticed that there is cold air coming from the right hand vent and i have also noticed that no matter what setting i have it set to where its on the windscreen setting there is still cold air coming from the right hand face vent

[Kevin-hmdi]

ive got a B108D71 recurring fault. forums make it seem like replacing the motor is a nightmare, so guess i'll take it to VW and see what crazy number they give me price wise

[jefferycherrysr]

I have a similar problem, my heat ac selection won't change it seems to blow from all locations but it's not blowing full strength. I have a 2015 vw passat and the code pulled is b108f71 & b109f71. Any help would be greatly appreciated.

[iStrategyHD]

I have the same error, but no issues on the actual A/C

[peacefrog]

If you haven’t already, go watch the video on replacing the actuator- the entertainment value alone is worth the click.

[giuseppegiordano]

Anche io ho un problema simile, dono rimaste bloccate le alette interne delle bocchette centrali, audi a3 8v....dove si trova l attuatore che apre e chiude quelle alette...grazie in anticipo

[xdd]

I have B108F71 fault code on a VW Caddy. Heater only blows cold air. Indicates that the blend flap is not working. Ask 12 garages to fix, all said no thanks. Took to the main dealer and they want £1600 + VAT plus another £120 +VAT to scan for the code on their own machine plus another £120 + VAT to recode after the new actuator is fitted!!! Bunch of 🤬s. The Caddy is now up for sale.

[davidmedina]

Love all your videos brother. Keep them coming. Where can i submit a question, so hopefully one day you can answer it.

[gamingtrading]

I need help whit a Volkswagen bettle I have it park but no one can find the problem and I'm left off broke please help