Clear a 13.02 Jam Error in Tray 1 | HP Color LaserJet Pro 4201, MFP 4301 Series | HP Support

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No audio. Learn how to clear a 13.02 jam error in tray 1 for the HP Color LaserJet Pro 4201, 4202, 4203 and HP Color LaserJet Pro MFP 4301, 4302, and 4303 printers.

This video applies to the following models:
HP Color LaserJet Pro 4201 4202 4203 Printer
HP Color LaserJet Pro MFP 4301 4302 4303 Printer

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Clear a 13.02 Jam Error in Tray 1 | HP Color LaserJet Pro 4201, MFP 4301 Series | HP Support
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Thank you. appreciated. it worked for me.

xmedia
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My paper jam message happened after I scanned the very first photo on the very first sheet of paper in my brand new machine. Instructions said to open the back door to clear the jam inside the machine. But there is no evidence of jammed paper. I have contacted the virtual assistant. Will have to wait for hours when support is available.

kathleenwarren
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Junk, junk, junk, junk and more junk.

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