How to reset Unifi Access points to factory default. Password recovery

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In this video I show you how to factory default the Unifi / Ubiquiti access points so you can recover the password and use the AP.

The default passwords for Unifi is username: ubnt password : ubnt

You need to know the password to be able to adopt the access points to your unifi controller.

If you know the username and password and want to reset open a putty session and run the following command:

In the next video we will show you how to create a guest and admin network, create vlans, Create a firewall rule to allow the guest network to only access the internet and nothing else.

[mrtndable]

nice, thanks for the video, helped me a lot.
formatted my laptop and forgot to take a back up (= teachable moment, take backups !! haha)

1 remark, needed to reboot controller software so ubi's could be adopted !!

[jmurray]

Hi Cody. I followed your video for resetting my AC AP-Pro. It already has the latest firmware and it shows in the "Devices" for adoption. However, I cannot get it to adopt. Do you have any other recommendations?

[finalascent]

What would your suggestion be if I set up some Unifi Pro access points a while ago, and lost my notes on the admin console info - hard resets on all of them? Other ideas?

[TheFoebe]

Thanks a lot for your video! Was really helpful :)

[BatmanJUSTICE]

Is there anything can I do if it won’t connect via PuTTY to login? I did a hard reset on a standalone AP that the mobile app would no longer let me configure properly after renaming the SSID. Now the mobile app fails to connect to adopt. So now I’m trying by self hosting the network controller with no success. I feel like I jacked it up so bad that I might have to buy a new AP.

[ivenom]

the username and password for advanced adoption, is that the local credentials of the user that adopted them?

[jamiew.lacroix]

Awesome video easy to get the job done, Thank You for your efforts

[danimoosakhan]

Are u running the controller in ur windows client? I see u are log in using localhost

[samatruby]

Hi I have 2 Unifi Access points 1 st is First Floor and 2nd in the Basement Both Connect With Wire How do they Connect each other?

[ASUSfreak]

I did a full reset of my own network. I first removed the AP's from console (they showed up as readoptable later). Then I did the same with my switch (also came back) and then I reset pin my UDMP. I went to the setup process via the app with BT, all went fine. I connected my empty switch, it adopted. I connect 1 AP and it fails to adopt, even with reset pin. It does show in OS but as 0.x (and my udm is stil 1.1). A moment later my switch fails also, also going in the 0.x network and not 1.x Euhm... now what lol...

[orno]

Hi do you guys know why Ubiquiti has made the reset button so fragile?

[jamespreiser]

Why can't I reboot this device from the app? My routers have had that feature for years. My device was fine, lost power, and is now says disconnected. The controller software doesn't let you reboot em. Would want that if these were mounted far out of reach.

[bryanj]

How did you get the devices to appear under your "Devices" in the controller? Mine says no devices found.

[castromcesar]

I did that 10 seconds still no light showing still off ???

[SOGUIREL]

Why after factory reset the AP still get all IP ADDRESS instead of factory IP ADDRESS which is 192.168.1.20?

[leeanderson]

My app will not reset with pin...any advice ?

[juanmiguilitocadungog]

Is there a way to hard reset the AP without pressing the reset button, without using the controller and without the username and password?

My AP is on a super high ceiling and my laptop got formatted. I also forgot the username and passowrd 😅

[toness]

Hello Mactel,
Please help as i am unable to SSH into the AP, even though i see the IP on the devices screen (192.168.1.20).
Adoption also fails from the controller. I have a steady amber LED.

[ocoro]

nigga everybody knows this. but it comes back on either white or white blue which is tftp

[singersisterqueens]

I HAVE NBE-M5-400 this device provide me from local service provider in this device installed third party firmware device can, t reset threw reset button who can reset it