How To Playback and Export CCTV Video Using SmartPSS

EXTRA NOTE: Pause this video at 2:14 and you'll see a 1 hour default time span which will show up when you click the scissors the 2nd time. Grab the red right edge and drag it to the left so you only get the minute or 2 that you're after.

Also if you see an error message just ignore it and hit OK to make it go away.

[georgelund]

i figured it out, for those struggling w/ clipping a time clip: example: if you want a 5 minute time clip, then you may have to select minimum 1 hour past desired end time so you can grab the right handle and drag it back to desired end time. You cant just start with 5 minutes selected & grab the whole clip...it doesn't work that way

[mikefitzpatrick]

That was so useful, like you said months go by and you don't use it, Thank you!

[randyd.]

Thank you very much! This was very helpful. 1 quick question....Even when I use the scissors to select a timeframe, when I try to save it, it downloads an entire hour and not the time specified. How do I set the system to only download the time I've specified?

[Simrin]

Bloody hell. Thank you so much for that. I’m pretty computer savvy but I just couldn’t figure it out! Trying to download footage from 5, 000 miles away over the Atlantic. Thanks for this!

[nanz-]

Hi, really helpful ur video, but I was checking the cams and I try to playback but there is a small chart that says "there is no video" any sug? Thanks!!!!

[leighhughes]

Thank you so so much - you're absolutely right - you can never find the manual when you need it! Am sure the Northamptonshire Police Service would wish to convey their thanks as well :)

[yazanalfarra]

Why you didn't download using download button? I tried that to download the entire video regardless of it is length, but it didn't work for me (showing error: you have one or more pending tasks)..why only from scissor button it is working?

[barryc]

Ace ... Mystery solved .... Brilliant help

[goingblindmusic]

Great question. I’ll put up another video soon which addresses this.

[PoPluto]

Thanks, I was really struggling to do this

[allanmanley]

Great! On my "old" v1.6 software on the PC I could select the day of the "incident"; scroll to incident and when I found it I would click the "cut" at the beginning and again at the end (2 - 30 minutes) and it would save it. I have updated the NVR and the new v2.03 software appears to not have that ability. You show a one hour block appearing after clicking the "cut" (start of incident) - is there a way to manually select the "end of incident" without trying to find that "end block" - or - is there a way to set that "block" to a shorter (ei 5 minutes) period?

[deborahsawyer]

Was so happy to find this but... I always used to be able to take clips from our secuirty footage. Now, I cannot. I've been doing what you suggest but I get a message: "IPC is playing back by time. System needs to stop playing back before exporting record. Are you sure to continue?" What am I doing wrong? I am trying to help the police with a double homicide investigation and not being able to clip and save the footage is now beyond frustrating.

[rudedogs]

is there a snapshot button on smart pss ?

[محمدالعجيري-رم]

It's either saying:
1. please select one or more pending tasks!
or
2. ... failed to export .
either case it doesn't processing

[carlturner]

Just a further question please....I've set up a static cam as a trigger to a PTZ preset and suprisingly I actually got it to work! But when the PTZ is triggered (by the static cam) it then sits permanently at this Preset. How do I config the PTZ to return to a 'home' position, another Preset, after a set period of time or even commence a tour?

[rudedogs]

Great Thank you . Is there a way to remote backup - multiple days or date ranges or multiple cameras ? or do i just have to your procedure and scissor cut each day and camera at a time ?

[MartinTurnerBassist]

Great Video - thanks. Now a question.... 'something' happened between 4 pm and 7am next day... my system catches motion, so is there a way to ONLY playback (and then download) the motion?

[carlturner]

Excellent video, thanks for posting. At the base of your screen shot, there's a broken yellow line showing MD footage at points in time. Mine is just a solid Green bar, general view, with no specific footage of Motion Detect (or Alarm etc) but the check boxes are ticked. Any thoughts on why I dont have the MD footage? This is more useful than 24 hours of constant recording as it shows just the 'exceptions'

[shaynepd]

Great video, can you connect directly to the HDD rather than downloading footage over the internet?

[MyWikitoria]

Is there any way to export multiple cameras at the same time or do I have to do it camera by camera?