Global Operations Strategy Lecture 1

Operations management is responsible for managing that core. Hence, operations management is the management of systems or processes that create goods and/or provide services. The process of managing the resources that are needed to produce an organization’s goods and services. Operations managers focus on managing the “five Ps” of the firm’s operations: People, plants, parts, processes, and planning and control systems. (G.Dessler, 2003). Systematic direction, control, and evaluation of the entire range of processes that transform inputs into finished goods or services. Refers to the management of the production system that transforms inputs into finished goods and services Operations management is defined as the design, operation, and improvement of the systems that create and deliver the firm’s primary products and services.
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drdavidkingboison
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