Why you shouldn’t buy jewelry from Kay or Zales

The TRUTH about big jewelry business ethics from a former mall store employee who is also a trained diamond grader.

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-Rebecca is a Graduate Gemologist and a former professional diamond grader. She is currently the owner of The Rutile Ltd, an independent jewelry store (online and concierge) in Florida.

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[jazzyjazz]

Terrible! Do NOT buy from Kay’s! Paid $1000 for a ring that was never sent and they are delaying and delaying a refund. It’s foul. I thought they were reputable it’s absolutely foul.

[Dee-zipk]

Not all Kay's are like that! Everything has a big mark up, car loses $1000.00 the moment you drive off lot, Contacts lens cost 1.50 to make, the are about $150.00 for 3 pair, ,

[AwesomeBabyBoomer]

I can guarantee she is absolutely 100% right to avoid Kay jewelers. I bought my wife a tennis bracelet that they said was worth $1400. I had it appraised and it only appraised for $600. The appraisal value is for replacement, so there's no way I could walk back into Kay jewelers if my wife's bracelet was missing with $600 and repurchase that bracelet because they rip off their customers out of sheer greed.
I would take an appraiser with you to make sure that what you're getting from Kay jewelers is actually what you're getting and you're not overpaying.

[SifuFreeGamer]

I bought an engagement ring for $2500, had it appraised and was told its only worth $60 .

[davidbone]

2 weeks ago I spent 2200 on a 24” Cuban link 10k gold chain. I thought it was a good investment just in case I ever needed fast money I could go sell it for $750-1000 in a pinch and bought it on credit so didn’t really think much about it. Finally I was like well let me go get it appraised and turns out it wasn’t even worth $300 at a cash for gold spot. Luckily you have 30 days to return it and was able to return the chain but ya what a rip off that place is.

[xKurtx]

So corporate mall jewelry stores are a no go. Any alternatives or suggestions?

[cardi]

My dad got a regular gold ring from a jeweler I buy gold and silver from he charged him 800 I just bought a 1 karat diamond ring 10k gold for 1200 from Zales come on now. And they have the ring I bought for 1800 online hince with a 45% off on it where the original price was almost 3k and I got it for 1200

[Roy-yukg]

One more thing. At the beginning of December. I paid off my kay jeweler's card so I could be done with them. Paid the balance in full December 1st.
I got a bill in January. They tried to charge me interest on a 0 sum account. That's how crooked and deceitful they are.
I called the girl was supposed to send me an email. Verifying the cancelation of the account, which I never received and supposedly sent me a snail mail saying the same thing which I doubt I'll ever receive.

[erickluviano]

Could I still buy a name brand ring from a Kay’s like a Le Vian ring?

[hubster]

If a jeweler doesnt teach you about diamonds and how they are graded...walk out.

[Mami-Florida]

Kay's ripped me off sold me a very bad diamond engagement ring.frist time buying a engagement.i went back six months for expected it and the guy blew it up and I saw all of lines they look like it was cranking.and so I told the new manager and explained that the girl said the ring was a good diamond ring.and so he looked at the ring and said omg this ring is the worse I ever saw.so I was able to trade it in for another ring but I lost 800 dollars 💵 and so my fiance said.ok but as my fiance was making payments every month we noticed that the remaining balance was the same.i was like how is this when my fiance will pay more every months . anyway I decided to no longer pay. Yes it ruined my fiance credit but we both was getting tired of getting ripped off and also getting mistreated by the worker's in there.also call corporate office so many time.i was just done.i will not purchase anything from these 🔗 chains store again

[rongeorge]

everything is way overpriced there like 5X what it is worth and the mall gets 1/3

[DulceEstrada-nu]

So who do we buy from, I was bout to buy from Kay!

[tracysimmons]

Zales is a rip off. I took my bracelet to be repaired and they tried to switch it out with a cheaper one. Let’s just say I came out the winner and never went back 😂

[deannaspencer]

All Stores 900, 000 Please Lower the price of all Brands of Military Equipment and Local for All Brands of Zales, The Diamond Stores Products and Production Cost Now 900, 000 That's Too Much $$ 900, 000 Now The Whole World 900, 000 Now 🙏 🤲 🕍 🕌 ⛪ 🛕