60v 16 string trimmer unbox

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Good Luck trying to contact customer service. The only way to do so is through their phone line, which has been a joke for two days. I was on hold for 45 minutes each day, and then the phone disconnected when it reached 6PM ET. There is no email address to contact customer service. So, if you need help with your product, in my case, it's not possible.

Raygreen