Sony | TV Troubleshooting Tips

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Hang out with Chris as he walks through a few tips to troubleshoot and fix potential issues with your Sony TV.
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My Sony Bravia power light blinks but tv picture doesn’t turn on. I’ve done all the troubleshooting correction steps I possibly can. What next?

terrilocke
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I did the simple restart from my remote and it worked like a charm! Thank you for the very helpful and informative video. I've been a loyal Sony customer for over 40 years now.

rchilds
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I nvt buy any sony product again i have sony bravia x75l last month and black screen issue

ranjanchauhan
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I would never buy a Sony Bravia, only got the tv last week and this is the second time its gone black screen and cant get it to come on with picture this time.

moonshadowrising
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HI i am having Sony bravia kdl-32ex523 that is not turning on, no light, nothing just totally dead and the reason was my pigeon jumped on the right side facing the TV and piss on it, to was clear that the mark was on the power supply board!
i believe a shot circuit happened still not quiet sure i open my TV every thing looks perfect nothing suspicious .. very low buzz at the power area i don't know if this thing is normal.
i live in a country with shitty costumer support, i am looking to replace the parts but it seems there is no new power supply board and main board which make me worried to order used one.
any suggestion?
thanks for the video

Matsukara
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Hi, thank you for this great video, i have a problem with my home screen, where it is showing icons on the left side of the screen, and all of the tabs and menus on the top of the screen have been disappeared, and the home screen is not interactive anymore, is there any solution that I can have a home screen like what you are showing, where I can chose apps tab from top of the screen instead the left side icon mode that I have after the reset 🙏

MyaserIbrahim
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Sling tv not working when trying to set up tv shortcut button. It says feature not available. Any help on this?

eden
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Our issue is with our Sony Bravia OLED TV is we watch Netflix and Hulu alot and it tends to freeze where we can't do anything even turn the TV off without unplugging it from the wall do you have a video that can help me better understand what to do please? Thanks😊

robertfusselman
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Hi,
I have sony bravia kdl-32hx750. It stucked on sony logo white background. How can I update it's software or it got in another issue?
I tried pressing and holding power and volume down button also but couldn't succeed

ammarwaseem
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Can someone please contact me regarding my Sony Bravia problem? The red power light blinks off and on and the picture won’t power in.

terrilocke
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My sony bravia didn't show setting option, how could i find setting please help me 😢i found so many tutorials but they didn't work, my tv didn't show settings like others, device preferences and some others they have only wifi conectivity please help

The-gamer
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When we plug in our Sony playstation 1 into the yellow AV (3.5mm jack) with the cable (yellow/white/red cinch to 3.5mmjack), the TV sees the AV input, but with the ps1 turned on, the TV still says "no signal, check connections".
We also tried another av ps1 cable aswell as another cinch to 3.5mm jack.
What could be the problem ?

BrainHurricanes
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The auto dimming is so aggresisve and making me give up on my Sony purchase. Sports dim so dark on OLED and become unwatchable :(

Nathann
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I have a sony x950h and it freezes too much and starts to lag more frequently. I hope this works cause I know what I won't be buying anymore if it doesn't.

Thug
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My tv is now connected to the internet following your instructions. Yay!

mrsmap
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for some reason the pluto tv app wont show picture but when i watch YouTube its fine

revolverparker
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Hello, I have a problem with my TV, model 65x950H, Since the Android 9 software update to Android 10 (v6.6053) from November 2023, some of my AVI videos encoded in MPEG4 on USB key no longer play and the pre-installed media player application on my TV freezes very often the screen goes black without any error message.

I also installed the new software update of June 2024 (V6.6130) I still have the same problem.

aliou
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I have sony bravia kdl 32ex650, it was working perfectly fine till
I clicked on factory reset.
After which the image reappeared distorted ghost like and flickering
I dont know how to solve it ..or get to panel adjust, lvd mapping
Plz help

romamughal
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how to change the tv region? i just moved...

vartaxe
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Have a single intermittent white flashing horizontal line in the exact same area of the screen and have tried everything here, but still seeing this flashing line across the screen. It is the 2024 Bravia 8 XR65A80J. It started after a power brownout which I don't think a surge protector helps on those. Really shows on black or dark screens. Diagnostics shows nothing wrong when using that help option. Resetting, unplugging all hdmi accessories, power reset, etc. and nothing. Even using the Sony apps instead of Roku so I know it's not external. It's like a lightning bolt starting left to right. Any ideas as it is now off warranty?

ljfarraher