Turning the Digital Switch with Process Mining – Executive Summary

What began as a transformation became a digital switch thanks to COVID. No business trips, no conferences – everything is digital. The Digital Switch is driven by an already familiar raw material: data. Dan Sommer, Senior Director of Market Intelligence at Qlik, speaks of a paradigm shift in which the core driver is no longer the processes themselves, but the analytics capability integrated into the processes. Simply put, process analytics will reshape processes – not the other way around. What exactly does this mean and how do business analytics and Process Mining help companies to establish the necessary active intelligence in processes? How to successfully transform the “raw material” data into enterprise performance intelligence? We provide answers and give you insight into Process Mining.