EU Compensation for Flight Cancellation | Flo Chinyere

On my way back from Nigeria, Air France canceled my flight last minute. Here's how to claim compensation based on EU regulations 2004 for flight delay and flight cancellation.

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Hi, my channel is about Nigerian food and recipes especially the very classic and traditional Nigerian recipes, Nigerian food shopping, Igbo culture and village vlogs. Whenever i can i show live in Nigeria. Enjoy!

Nigerian food is yummy!

[Ofuray]

Thank you so much for putting this out!! I had the same experience with Air France in May; after your video, I submitted a claim & got my compensation this morning.

[vivianreginalds]

I learn a lot from every video you upload for us;
Thank you 😊

[Jossypassion]

Wow and my husband has been dulling all along. Sharing this video to him and saving it for future references.

[PrisTvv]

This is so helpful, thank you Ma for sharing how to go about it. Glad to know they responded. They have a good service if I must say

[lizettemuna]

Yes gorgeous. Thanks for the transparency. You came through as promised. 🙏🏾

[ChibuikeUlasi]

So happy for you Flo. This is a piece of great information. I wished I got my money back from Lufthansa airline. We had the worst experience flying them, and I will never again fly with them even if the flight is free. Thanks for sharing Flo. Air France/KLM and now Delta have always been my go-to preferred choice of flying. I will go ahead and put in my claim for my flight and luggage delays.

[Queen_Obehi]

Your experience reminds me of my recent flight leaving out of Lagos with Delta airlines. After boarding we sat for 2 hours waiting to get the okay to depart from the gate due to weather conditions. This long wait caused me to miss my connecting flight. This flight was cancelled and rescheduled. I was downgraded from my original seat section. I filed a complaint as soon as I got back home. Delta stepped up & gave me a refund plus Sky Miles!😁

[chinweaniche-hall]

I love this video. I live in the states and experienced a similar situation with Delta Airlines. I was traveling to Florida with my 5yrold son in April and our flight was canceled in Atlanta on our way back to Newark NJ. We were flown into New York which is the next closest airport near us. We ended up spending $144 on lyft to get back to NJ. It took almost 2 months but I was compensated for my lyft expenses after showing a receipt. So yes all you have to do is ask, it's either a yes or no after looking at your case as you said.

[maureenonyiuke]

Thanks Flo. You sure narrowed it down for me. I did file a claim and Lufthansa resisted it. I was returning to Nigeria from the USA. United Airlines was the connecting flight. It's delay caused me to miss my flight and ended up with over a 6 hour delay. They claimed United Airlines is a non EU. I'm now inspired by your post to relaunch my siege. I'll be glad to receive any guidance you can give me on the matter. Thanks sis

[hey_winny]

I’m yet to see a video you put up where I don’t learn something new. Thank you Flo

[alphonseonye]

Very good info, especially for passengers who come from those parts of the world where people do not know their rights

[dorcasnyarkoafriyie]

Ahhh thank you for this video. I travelled home to Ghana last year for Christmas with Lufthansa it was my first and last time flying with them. Customer service are rude, germans are rude in general, got stuck in Germany for 4 days before finally arriving in Ghana. It took almost 3 months from filing complaint/claim to recieving compensation. And then also lost our baggage for over 2 weeks also . Hmmm they cancelled one leg of our return flight and didnt even inform us via email/text nothing. Its only the holy spirit who instructed me to go to the desks 2 hours to boarding only to be informed then i had to get into the plane leaving in 5 mins or risk missing my rescheduled flight (which i had not beeen informed off)

Worst airline ever

[edithamarachi.]

that's a huge compensations, thanks for this great information

[oyinade]

Wow!! That was a great compensation! My experience with BA has not been that great but not anything outrageous.

[sabinusukachi]

Thanks for this very good information,

[magayakimade]

I wonder if U.S airlines have something similar. Time to do some research. I always preferred KLM over anything. Thank you!

[pattinahukah]

Thanks so much for this informative video ❤.

[agoiobunso]

This video is very helpful and informative thank you so much for sharing ma

[isiomachristianmorka]

Please like this video. Thank you auntie Flo

[frankogu]

Just recently my luggage went missing under their custody. Am yet to get the said luggage till date. Though I have already lodged a complain. Please I will appreciate if you advice me on how to go about this. Thank you