Washer Repair- Replacing the Agitator Repair Kit (Whirlpool Part # 285811)

If your washer is having any of these symptoms, then replacing the Agitator Repair Kit could solve your appliance problem.
1) Agitator is not spinning, moving or rotating
2) Washing machine is not agitating

PartSelect Part Number: PS334650
Whirlpool OEM Part Number: 285811

Tools used for this repair/replacement:
1) 7/16 Socket
2) Socket Extension
3) Ratchet
4) Duel Action Agitator Grease

[bldlstk]

My goodness, if the agitator bolt is rusted, it is quite the task to remove. I had to try to drill it out, which didnt work (the bit I used to drill was too large, Live and Learn), so I drilled around it to break the top piece that gets replaced by the repair kit. This video was posted 13 years ago, and is still helping keep these machines out of the landfill. In my case, I had to replace the clutch, the coupler was worn so we replaced thata too, and the agitator assembly -- all in all a cost of less than $60. I want to say I really appreciate this video, and don't usually ever comment on videos. Kudos!

This is probably the best step by step video that I have used to do a repair on a home appliance. It literally took about 10 minutes, and everything matched up exactly as it is shown in the video. 

[GoodyshzToo]

Thank you so much! I paid less than $10 for the parts and fixed my old Roper all by myself! Took less than an hour. 💪🙆💪

[judysoulliard]

Awesome site! I have ordered many parts online and repaired many things myself but this is the best site ever for parts as well as videos! I just happened to find the site looking for parts to repair my agitator on my 32 yr old whirlpool washer. The parts were easy to find with just the serial number and I was amazed that there was a video attached on how to repair it. The video was clear and concise and easy to follow, the parts came very quickly and are very reasonable in price and the job only took about 15 minutes. My washer is old but still works just as good as new and I did not want to replace it. The parts are exactly what were on it originally and have repaired it back to new. I hope to get many more years out of this washer. I have definitely bookmarked this site and will use it again and highly recommend it to any homeowner who likes to diy and save money. Thanks PartSelect for providing such a great service!!

[sambrown]

Steve, you're an absolute hero right now. Thanks. The restore saved me money, the machine, and the landfill the waste. Cheers!

[bigdan]

Can't thank you enough. Washer is back up. Cost me $40 in parts and about an hour time. Your directions were precise and clear. Thank you so much for posting these videos. I used your lid switch repair video as well as the agitator repair. Hopefully get another 13 years or so out of it.:o)

[Goldenwoodz]

Do not bust the two tabs in the post of the agitator base! He is wrong when he says they are just for factory use. Those two tabs line up with the two holes on the bottom of the cam set, and they SNAP into those tabs to lock down the upper auger piece so it doesn’t wobble around loose.

[JJ-gcdu]

Good tips. I swear by Westinghouse analog washers...I've replaced them about three times now cause they're easy to fix & are real workhorses. But discovering how easy it is to replace these auger dogs (dawgs) was my contribution to saving our budget some $400-800 in a new washer. Good tips with adding grease and a new bolt. I'm over 67, a woman, and when you're not afraid of taking it apart and see how it works, anyone can do this fix with a good appliance parts store, and about 30 minutes. Nice video.

[sydneesproject]

This YouTube video saved me major dollars. I have a warranty for the washer but it would've cost me $100 just to get someone out to the house. The most expensive part of this install was the agitator grease. I definitely would say that this is a DIY job.

[pjeb]

Thanks, Steve! This video made fixing my wife's washer a snap and made me look good, always a rare good thing ;^D

[KyleBoudreau-usop]

Amazing video helped me reassemble our agitator and get it back up and running in no time was having difficulty reassembling before the video. God blessed this man with the washer dryer fixing gift amen. 😂

[bloggerccc]

Great job with that video! There is one model-to-model difference that may be confusing to another first-timer. On my Kitchen-Aid brand washer, the upper half, the auger, did NOT snap down onto the lower half. It justs rests there. The proof was that the grease transferred when the two parts were together -- but no snap. This only meant that during final assembly, I had to lift by holding the bottom part. It's back and working. Thank you!!!

[andreaclark]

Thank you so much! This was very informative and helped me put my washer back together after having to clean it

[douglasantonetz]

Thanks! Had no clue at all. Purchased a full repair kit, watched your video and easily replaced it in 10 minutes.
Don't tell my appliance repairman!

[ljprzbizzk]

Thanks for your easy to follow video. So confident I can do this repair myself, I'm ordering the part right now. Far less expensive that a repair man. My hub never believes me that some repairs really ARE just that simple. 

[carafriend]

I did this! While my washer looks exactly like the one in the video - I learned that not all washers (even if they look the same) can be drastically different. I ordered the referenced repair kit above for $8 and some change from Amazon, they also carry the "dogs" for less than $2.00, but it is an add-on item and you have to spend $35 to get free shipping. So I ordered the kit. I got impatient and visited the local appliance shop/parts shop and they charged $8 JUST for the dogs. So I replaced the dogs, and when the kit arrived, I learned that my machines assembly was different than the kit - however, I did use the gasket for the top thing (the thing you take out to get to the bolt), I also used the bolt washer, my kit didn't include a bolt. It works IT WORKS and I DID IT. THANK YOU FOR YOUR VIDEOS!! I've subscribed & liked!

[CarlosMartinez-cbqd]

Thank You so much. Very helpful and excellent step by step directions. no excessive dialog. and it was as shown on video. Thank You again👍👍😊😊

[TheresaBarr]

Thanks to your instructions, I was able to fix my washing machine easily!

[raultorres]

Awesome Video Steve, , , , Thank you so much for sharing your knowledge. i will be replacing mine tomorrow with new parts....
Thanks again Steve.

[jacobpierce]

Low key been wanting Steve to adopt me throughout my 3 year career in Maintenance