Cost Analysis: Choosing Between On-Premise FreePBX or Cloud Hosted Phone Systems.

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[scottg]

Why is the yearly 325? wouldn't it be 300 as it's 25 per month.

[SamuelWilson-km]

Informative video! Thanks! As an MSP, we've tested various cloud PBX solutions such as 3CX and Nextiva, and ultimately chose Thirdlane PBX for its reliability and deep customization. I hope this information is helpful. Thanks!

[VeronicaExplains]

Fantastic video. Thank you for posting how you broke this down! I've got a client who was asking about phone systems and I'm going to forward this video to them. Super helpful!

[plrpilot]

THIS WAS GREAT. Seriously, this is great advice. We switched to voip.ms about 6 months ago and love it. The difference in price from what we moved from is staggering.

[joehid]

I appreciate how transparent Tom is white his services and business model. Integrity goes a long way with clients!!

[pdecker]

I installed freepbx on an old computer years ago and it worked perfectly. I got the POTS card with echo cancel and had 6 lines through freepbx. Installed Cisco SPA phones throughout the company. We got our phone lines via cable unlimited minutes nationwide per line. It was a very cost effective solution when making many calls.

[MD-]

I appreciate the info very much, ,, thanks for the work :from Kenya

[CoreyThompson]

Voip.ms and vitelity have been great, so far...been using them for years for small offices... Voip.ms really offers a very full featured PBX with their service, unlimited sub-accounts, no charge for calling between sub-accounts (you can setup 10+ext numbers for each phone for "internal" dialing), as many voicemail boxes as you want to setup, conference bridges, etc..., so $3-4/month goes a long way there...as much as normally I push everything on-prem, Voip.ms makes a lot of sense for the less than 20-30 phones customer...and in those situations, I just assist the customer in creating and setting up their Voip.ms account directly.

I manage a Asterisk system for a municipal government with 300 DIDs and 500 extensions spread out over 40 sites...definitely far ahead going on-prem there - down to 12 SIP trunks from a local CLEC for external connectivity, moved to there from a 23B+D PRI circuit about 3 years ago, and 15 years ago they were paying for 200+ POTS lines at $55/each/month (we though we were saving a lot going to the PRI with a common Asterisk PBX at that time)....So phone costs are now a very small fraction of what they were 15-20 years ago

[m.m.m.c.a.k.e]

Oh, that’s a steal! Sounds like you guys need to raise your prices. Very nice presentation. 🙌

[AndyHernandez]

Great video, coincidentally I am getting to relaunch my business as a VoIP provider on a new system. the price comparison site is really useful

[markfrye]

Thanks for the analysis and just confirmed our assumptions as CPAs in public practice. There’s also some tax savings in the year you purchase the on-site PBX system!

[cfisupply]

Even though I'm a "one man shop" I still have chosen on-prem. Of course... I'm also a tech guy. One reason for that is for the flexibility of the phone system including integrations with automation systems & the ability to have multiple DIDs for different purposes come into the same system.

[Gunslingers]

Honestly appreciate the video. I am looking into doing a home voip just to learn more about pbx management and was wondering if it is even worth it. Your video helped me go with FreePBX so thanks

[Kastnerd]

Good video. About 2 years ago I switched to an offsite hosted freepbx, mainly due to the fact I have many remote users.

[howardhulljr]

One benefit to a cloud based PBX is resiliency. We have an on-prem PBX solution, redundant ISPs (FIOS, Comcast, and 4G connections), Eaton UPS' with nearly an hour of runtime. All staff have been working remotely since mid March with our desk phones without an issue. Until today. None of the systems we had in place mattered when there was an electrical fire in the building and NStar killed power completely. Once everything shutdown, we no longer have phone service. All incoming calls are being routed to a single cell phone and we "hope" to have power back by morning... maybe...
So depending on the company size and reliance on phones to generate revenue, an outage could easily cost a company more than the upcharge for a cloud solution.

[markloughtonUK]

I specified a cloud hosted solution (3CX) for my company and after months of strange problems (like phones not ringing together or not picking up calls properly) our provider have now suggested an in-house solution. Wish I had of gone for that in the first place !

[alumseal]

Tom, We need Physical vs Virtual deployment as well !

[greggordon]

We sell PBX Systems to clients as well. And are always amazed at how many of those clients get taken to the cleaners without even knowing there are other options out there. We happen to be a 3CX reseller but support other systems as well. Like you said you can't learn them all and become an expert at what you do sell.

[computeguru]

freepbx support's video calls you need a hard phone or soft phone or video doorbell that has that capability in the GUI go to settings/asterisk advanced settings scroll down to video support click enable and you can choose from multiple video codecs to use

[corylarson]

We have tried Elastix, FreePBX, Issabel and others. We now use freeswitch and Fusion PBX and have been happy using it as a multi-tenant solution.