Crisis Management Strategies

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It is inevitable. Every organization is going to face a significant crisis once or twice a year and a flurry of minor obstacles. A major executive gets hired away by a competitor. Your supply costs skyrocket. A storm shuts down your factory for 2 weeks. Your ERP implementation is delayed by 3 months. A data breach. A lawsuit.

Any or all of these problems can put your organizational strategy at risk. The challenge is how do we keep our organization on track when it feels like all of the emphasis is on the CRISIS. In my experience working with executive teams from many different industries, I have seen ALL of the above. The good news is I have seen leadership teams navigate through uncharted waters and find the compass back to their planned destination. The bad news, I have also seen other leadership teams sink into disarray.

Here I present the 12 Steps that I have learned to most effectively get teams back on track.

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Good points. I think it's good to say somewhere that they have to find the proper solution, know how to execute it, but also to see what to put in place to avoid it the next it can happen.

Shepherd