What to do When Your Computer Won't Start - From the Desktop with Kevin & Randy | HP Support

This video shows you what to do when your computer won't start. If Windows does not start on powering on your computer or if there are no lights or sounds, follow the simple steps in this video to troubleshoot common problems and get your computer back up and running.

Chapters:
00:00 Introduction
00:43 Check the power
01:50 Remove unnecessary connection
02:19 Power on computer
05:26 Power off and disconnect power cord
05:44 Reinsert the memory DIMM
07:26 Power on again
08:35 Power on monitor
09:05 Check video cable
10:05 Change monitor
11:37 Analyze error message
13:25 Error about system files
15:19 Error about lockups

Continue the Conversation:

#HPSupport #HPDesktops #HPComputerTroubleshooting #HP

About HP:
HP Inc. creates technology that makes life better for everyone everywhere - every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.

This video was produced by HP.
What to do When Your Computer Won't Start - From the Desktop with Kevin & Randy | HP Support

[hermesmc]

i bet like 1/4 of people here cant see this video because theyre computer wont restart

[gophotojoy]

Thanks guys for your help, it worked. I had a comp start with black monitor, I disconnected everything from my comp and let it sit for 15 min, then I took the side panel off, dust city inside, I vacuumed the entire inside very carefully I might add, I loosened the memory sticks and reset them carefully, that is it. This is a 2006 computer and it rebooted just fine and works great. Thanks Again guys.

[jojokaway]

9 years later and it is still working!!! Thank you so much guys!!!

[jaredappalsami]

Help. MY pc turns on and I can hear my fans and stuff and it brings me to the normal startup screen on my moniter and then it goes to startup windows and then it just brings me to a black screen. Any ideas on how I can fix this. (Will all my things be deleted?)

[ProSammy]

Sir please help!
When I turn on my pc, the lights on the graphics card and the lights on the led fan blink once and stop! And the fan also spins for a millisecond and stops! But the lights on the motherboard are finely lit up! Sir please help me!!!

[jimvanderploeg]

You guys made my day. I worked Just fine. Thank you for making this video. It helped me a lot!

[bobbailey]

Thanks guys! Resetting the DIM did the trick! It took less than 10 minutes to get it going!

[tutubro]

when i start the pc the power light on and off once and dont start help me quick

[shubhamojha]

In my case when I am turning on the ups,
mouse is getting power and the the light on it is glowing but when I press the power button nothing happens, I need urgent help from hp

[progangz]

Thank you guys for making such a good and detailed video I really appreciate the small details and how u guys really try to get our PC working properly thank you 👍

[SIEpower]

Awesome guys, thanks so much! This helped me get computer going again. Had to reset my memory and I would have never known how to do that.

[dariusmonroe]

My pc won’t turn on at all any suggestions like it’s showing no sign of life

[steezy_k]

I was playing a video game with my friends and then suddenly my pc just shuts off. I don’t know what the problem is and it won’t start up. Any solution? (I have a HP Pavilion Gaming desktop 790-0812no)

[Nabish]

Very good job, guys, I do have an HP computer and it didn't turn on, but I just had to clean the one RAM I had. I watched the whole video, just in case. You guys put a whole lot of effort into the video, and people really appreciate that!

[BloomingRose]

Hey! Thank you so much this helped a lot. My fricken computer wouldn't start but it was like some awesome computer workers were right there beside me helping me out. Thanks so much!

[r.xh]

My pc is not turning on but the green light on the back is on??

[mikemcgln]

THANKS FOR THE INFO, YOUR VID WAS THE FIRST TO COME UP AND YOUR SUGGESTIONS WORKED, THANKS

[sudathu]

Removed the printer cable. it worked. Thanks

[ethanshea]

i tried restarting my hp pavilion all in one to erase everything but it won't work so it comes up with a trouble shoot screen iand i press continue to windows 10. and all it does is has the hp logo and turns off and turns on every 2 minutes

[loydsoco]

My fan and light works but my monitor, mouse, and keyboard has no respond.