What The...? PMs Discuss The Hertz-Accenture Lawsuit

Accenture sued over website redesign so bad it Hertz: Car hire biz demands $32m+ for 'defective' cyber-revamp
Rental firm fuming after consultancy 'never delivered a functional site or mobile app'

Apparently, Hertz hired Accenture in 2016 to revamp its online presence, with the new site expected in December of 2017. After multiple delays, the project was finally delivered, which is where the real problems began. Hertz not only filed a complaint that the website didn’t include the agreed-upon responsive design, but they also complained about code so terrible that it was both a performance and security nightmare. Moreover, they claimed that Accenture failed to test the software.

What?! How did a project so large manage to get so off track?

Join Kelly and I as we talk about the Hertz-Accenture lawsuit. In the video below, we talk about the different ways we’ve seen projects sneakily slip through the cracks—although this is a high-profile case with a lot at stake, it’s nothing out of the ordinary in the project management world!

Watch and use this insight to learn from others’ mistakes so you don’t ever have to experience something like this! Share this video around with your PM friends so they can stay current on digital PM happenings.

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Our mission is to elevate the conversation around digital and digital project management; we launched this video cast as a way of engaging with our DPM community and providing relevant, current insight that helps you tackle your daily challenges as a project manager.

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[kalpnac]

thank you for sharing the story...yes this needs more analysis and understanding because in today's time how can you not talk and think about responsive!