How to fix Google Play's 'Video formatted is not supported' error

If you just bought or rented a movie with Google Play and you are seeing an error that says "This video format is not supported" you might be going crazy trying to fix it. The assumption might be that you bought the cheaper SD version for an HD device, or you bought HD when you should have gotten SD, but it's very unlikely that's the problem. To fix the issue, just copy the link, close down your browser, and switch over to Google's Chrome browser. Paste the link, login, and the video should work perfectly. Happy watching!

[andrewwilson]

Imagine your lawnmower won't work. You go to youtube and find a video about how to fix it and watch. Would you expect a tutorial on how to fix it or a video telling you to just go try a different brand?

[sonofsun]

B.S.That is exactly, where I get the error...Chrome browser

[robbishop]

Im using Chrome and I cannot play videos within my gDrive

[dreadnogg]

go and google what word "fix" means....

[voteDC]

My problem is that I'm getting this error in Google Play Movies app.

[samuellord]

Doesn't work. Any other bright ideas?