The eBay seller sent the refund before the return label was printed

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hi ihave a question iam very new to this topic of return labels. so i am trying to return a damage item for a refund on ebay, ebay recently told me that i need it to ask for a return shipping label, that had to be bought by the seller cause thats he's responsability.

now how exactly is it sent physically to my adreess or by email and if its via email do i have to store it in a flash drive or something in that fashion and give it to the usps guys in order to resend free of charge? excuse my ignorance i really have little knowledge of how it works. just want to make sure on the mechanism.

noelkinz
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I bought an item from a seller from ebay. When the item arrived it wasn't the same item i bought. I contacted the seller through the app. Explained the situation. Then the seller wanted to know if i wanted a refund. I said yes. The seller sent me a refund. But the seller didn't mention nothing about wanting the item back. Do I contact the seller and message if they want me to send the item back.

raidenmk
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Hello i have some questions, if seller sent me the wrong describe item, just like scam, i use return, seller accept the return, but don't sent me any return label, what can i di?

LifeHunterWEI