How to Track Your Custom Order BMW

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If you are one of the dozens of people a year who order a custom BMW from us, then you are probably wondering what the process is from order creation to vehicle delivery. We want help make the process as simple and seamless as possible, so you can clean out your garage in anticipation for the big day. Below you will see a gallery of images as well as a laid out process that will show you how to login to the BMW website, how to track the order process, and the timeline of your order.

We recently went through this process as well. As a dealership, it’s important to put yourself through the paces that you want your clients to go through, so you can rest assured that they’re getting the right BMW experience from start to finish.

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Hi Peter,
Thanks for the video. My sales rep recommended it to me. Sold my Tesla Model 3 Performance and ordered an i4 M50. So excited!!

I have a VIN for the car and it’s in the “Production Begins” phase. Is there a more detailed description and time table for each of the phases. I know global supply issues have thrown a wrench into a lot of things, but I was hoping to get an idea. I am renting a small car for now. Thanks!

KAJA
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Hi Peter,  
thanks for perfect video. But I would like to kindly ask, I am from Europe and I ordered car also in Europe. Is this web side working also for orders from EU? Or only for US market? I tried to paste there my production number, but "error occurred."
Thank you for your time and answer.

Regards
Martin

martinsupej
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Hi I get an error when I enter my production number saying "An error occurred and my BMW Garage is unavailable at this time. Please try again later." Any Ideas why?

LifeofPandK
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Am I the only one this does not work for? I always get an error when I click track my bmw

Sumaxc