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About Performance Solutions by Design
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Performance Solutions by Design, Inc. is an elite consulting firm with a proven track record for helping luxury and premium brands “raise the bar” and elevate the customer experience from average to extraordinary.
Our ultimate goal is to help leaders and organizations Achieve and Sustain 90% (or above) Customer Satisfaction!
00:12 Our Focus and Ultimate Goal
00:32 Our Methodology
00:50 Our Client-Base
01:17 What We Do
01:55 Our Background & Expertise
02:16 Contact Information
Our ultimate goal is to help leaders and organizations Achieve and Sustain 90% (or above) Customer Satisfaction!
00:12 Our Focus and Ultimate Goal
00:32 Our Methodology
00:50 Our Client-Base
01:17 What We Do
01:55 Our Background & Expertise
02:16 Contact Information
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About Performance Solutions by Design
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About Performance Solutions by Design
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About Performance Solutions by Design
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Frequently Asked Questions - Performance Solutions by Design
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Part 1, Assessing & Addressing Workforce Performance Solutions by Design
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Introduction to Performance by Design - Simplified
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Part 2, Assessing & Addressing Workplace Performance Solutions by Design
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Introduction to Performance by Design
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Our Methodology
0:40:11
Customer Experience Radio Welcomes Theo Gilbert-Jamison with Performance Solutions by Design
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Frequently Asked Questions
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Our Methodology - The Six Principles of Service Excellence
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Performance by Design - Performance Training Centre - Detailed Introduction
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Part 3, Assessing & Addressing Workforce Performance Solutions by Design
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Performance Solutions Experience Learning Design Team
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Performance by Design with Martin Fischer
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Average vs. Exceptional Service
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Challenges in Driving Excellence
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About our Master Class Facilitator
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The Six Principles of Service Excellence
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Business Objectives - The Six Principles of Service Excellence - Principle 2
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Standards of Excellence
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Theo Gilbert-Jamison - How We Help Organizations Elevate the Customer Experience
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Organizational Alignment - The Six Principles of Service Excellence - Principle 5
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