Organizational Alignment - The Six Principles of Service Excellence - Principle 5

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This is a Video Overview of Principle Five "Organizational Alignment" from The Six Principles of Service Excellence

The Six Principles of Service Excellence, A proven Strategy for driving world-class Employee Performance and evaluating the customer experience from average to extraordinary

Performance Solutions by Design is an elite consulting firm that caterers to luxury and premium brands with an emphasis on transforming organizations to create the ultimate customer experience. We specialize in helping organizations achieve and sustain a culture of Service, Performance, and Operational Excellence. We offer our clients an innovative, yet comprehensive approach to elevating customer loyalty and bottom-line results through 100% employee engagement.
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