Samsung Galaxy S5 Android 5.1.1 Update Failed

Samsung Galaxy S5 Android 5.1.1 Update Failed

AT&T recently rolled out an Android update for Galaxy S5's to Android 5.1.1. If you attempted to download and install the update you might have run into a problem. If the update fails you can try the couple of recommendations in this video to try and solve the problem.

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[XunileConsulting]

I'm glad I've been able to help so many people with this video. If you would like to say thanks you can help me a lot by using my Amazon affiliate link in the description of the video if you plan on doing any online shopping. If you use the link to do any shopping on Amazon's site I will get a small amount of money from the purchase, it doesn't cost you anything. I also have an affiliate link to bluehost webhosting in the description, a great place to go if you are looking for a place to host your website. I don't want you to feel obligated, I really am glad that this video has helped so many people, thanks.



If you need a web host consider using my affiliate link for bluehost, one of the top rated web hosting companies.

[mowcowbell]

In order for this 5.1.1 update to work, your Galaxy S5 must have at LEAST * 6GB * of free internal storage space available. The update will not utilize free space on your microSD card. AT&T really should alert their customers to this fact.

[mbb]

Omg my tablet has been broken since 2015 I figured out it was the charger port and got one from
Amazon for $5! My screen is also cracked ! I finally charged it up and my tablet was stuck in 2015 lol old Instagram popped up. This thing would not update! After watching hrs and hrs of videos on youtube I found yours !I followed allll you steps and it finally
Updated!! Thanks much !!

[Michael-bimx]

The part that's extremely misleading is that the update shows that 640.31 MB is downloading. Where the hell is the other bytes coming from?

[taylorbinning]

You have to have ***6GB*** of free space available before the update will work. That was the only thing that worked for me.

[MikeAlberti]

Yes, 6GB seems to be necessary. You'd think at least they'd throw out the available space error, but super easy fix with help from good folks like y'all. Thanks!

[Drew-Speare]

i've a s5 sm-900a when i goin setting an about devices check for update but keep failing, i put kies 3 on my windows 10 pc an kies is saying there is no update but when i check there is a 5.1.1 update for the at&t but can you help please

[MasterlazorX]

I updated my s5 to 5.0 a year ago, i know they released several updates since then, even released 6.0 a couple weeks ago.
The problem is that it always says "Current software is up to date."
I know that's bullshit.
Now im stuck with an overheating phone, stuck on 5.0.
Any help?

[candicekeene]

I was able to update to 5.1.1 toady, finally after several weeks. I followed the video with no luck, it was only after reading the comment about having available storage at 6GB was I able to get my phone to update. I hope AT&T and Samsung read these post, because as end users we should not have to trouble shoot to get an update installed.

[slynn]

I've tried all of this before, at least 10 times but it never worked. That's why I came looking for help. But I read through your comments and saw the 6bg of space option. Once i cleared 6gb of free space up it worked! So that seems to be what helps. Clearing at least 6gb of free space. I wonder why??

[SeanDH]

This worked for me today on my S5 Active! Thanks!!

[LoriSortino]

I appreciate your video! I did everything you showed. I had over 4GB of free space. The update downloaded. The phone restarted and then I got the Install interrupted error: The software update could not be installed. :( Please note, after finding Darin's comment below that you need 6GB of free space I was able to make the changes and successfully install the update!

[kylarat]

I uninstalled almost every app so I had 5.5 GB and it still failed. Phone said "install interrupted" even though I never left the house (and accompanying WiFi coverage). So, I cleared a few more apps and my cache and got to 6.8GB available space. Will let you know how it goes. I have to try the date trick now to get it to check for updates.

[ItsOnlyKetchupYT]

Thank you. My update is re-download we will see if these tips worked for me!

[x]

With AT&T and Samsung adding all these extra addons to our phones, they use up so much extra space and break our phones. It's pretty ridiculous that AT&T released this update even though literally everyone is having troubles with it.

[pool]

It worked and it was helpful. Thank you for making this video.

[chasecheer]

Thank you for posting this. Worked for me.

[stephaniebarajas]

I'm gonna do the update barley now and i can't use my wifi unless I already update so do I need to back up anything will affect anything pictures contacts or anytgingg??

[malikjordan]

I just buy this phone yesterday tried everything you said also what other people suggestions here and it's still saying update fail. please help me

[gregcutler]

AT&T store no clue. Samsung "Bring to Experience Store for new install"!! Thanks for saving that headache!