Complex Care Innovation in Action: Frontline Perspectives from VCU Health System

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VCU Health’s Kswanna Letsinger, a medical outreach coordinator, discusses “what is needed in order to make complex care programs work”?

This video was produced through the Transforming Complex Care initiative, a multi-site demonstration aimed at refining and spreading effective care models that address the complex medical and social needs, of high-need, high-cost patients.

© Center for Health Care Strategies
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