The difference between Metrics, KPIs & Key Results

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Metrics, Key Results and KPIs are indispensable tools for result-driven organisations. They have similar characteristics, but aren't all the same and shouldn't be confused. Find out the differences.

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Metrics are like rulers for your business—they help you measure how well you're doing.
Key Performance Indicators are like signposts that show you if you're on the right track with your goals.
Key Results are like your GPS—they help you navigate towards your objectives by giving you specific targets.

Love it!

RobertPlank
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The Best video for beginners to understand KPI's & Metrics

ravindrangnanasivam
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This was very helpful and easy to understand and remember. thanks!

araceliestrada
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Can't praise this enough. Many thanks...

memorylanezz
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Excellent contribution. Thanks a lot.

PD: It would have been great an example with the three measures (i.e. Metrics, KPI and Key results).

johnfredy
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So many companies use this the wrong way. Instead of using it as data to analyse and resolve a challenge, they use it to enforce ridiculous threats just to pass a certain failing KPI, especially in 3rd party call center companies.

pauljoseph
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What about the term performance indicators?

Jeetz
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How do you differentiate Start value and current value in this video?In KPI, you are saying CURRENT value as start value and adding Target value. However, in KR, you including all three current, start and Target. How and why? Please answer me either in this chat or as a video. Appreciate your commitments!

Jesus-ugmd
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Hi dears
Kindly I confuse in one thing as follows .
Kpi is used at operational or at tactical level ?
When I use big data technology to create predictive model AM I use results as benchmarking or as performance indicator to compare between actual results and target at operation or at tactical level ?
Thank you for your valuable reply in advance

osamanasher
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What is the difference between Current Value and Start Value in Key Results?

bassx
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very interesting, but if you put in your video like table and ecxemple make more perfect

karimmunthe
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thank you for writing the transcript! the auto-generated ones are horrible but reading along really helps me out :)

caylinpenney
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How do you create KRA & KPI to measure how trainings contribute to business performance?

jetchico
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Hey, thanks for this video. Very clear. I have a question. Can you suggest me a video about setting good annual objectives?

jensholze
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Very helpful, thank you very much! I have a question, although I don't know if you can help me. For my bachelor thesis, I have to evaluate a company and calculate important KPIs. I thought I would divide up the following points like this: Earnings indicators (EBIT, ordinary operating result, EBT), then under profitability indicators (ROI, ...) liquidity indicators and cash flow.

However, my professor recommended that I simply subdivide this under Cash Analysis, Profit Analysis and Strategic Analysis. Unfortunately, I can't find anything on the Internet that I can calculate under Cash Analysis, for example, and I don't want to do anything wrong. I would be very grateful for your help!

marijapopovic
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Sir I have a question on kpis, you mentioned that it also has target value. Where will the target value come from? Is there a standard for that or it will depend on the one who'll measure it?

montgomery
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I have been struggling to come up with correct OKR for my HR department. Our CEO insists each department head to come up with one objective and 3 key results. Due to financial crisis we have been facing, decide to come up with achieve HR cost optimization or cutting sister for this quarter. But the issue can’t know how to quantify my key results . We are using your software Perdo. Any advise for me in this particular subject and if you have some examples specially for HR . Thanks

sinanam
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Helpful!, Can be with examples please?

osamasarhan
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Still not easy to differentiate.. anyhow thanks

purpletulip
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Video that do not have kpi, matrix or key result!

hussienm