PMP Exam Practice Question and Answer #10- Stakeholder's Requirement

"PMP Question #10 - Handling Stakeholder Requirements in a Hybrid Project | PMP Exam Prep, Project Management, PMP Exam"

The Question is:-
In the context of a Hybrid Project, a stakeholder approaches you, emphasizing an essential requirement. He conveys that, despite discussing this with the Product Owner, he believes it hasn't been adequately addressed. What is the most appropriate action for you to take next?

A. Take the requirement and add it directly to the product backlog.
B. Make a note of the issue in the issue log for resolution.
C. Encourage the Product Owner to collaborate more closely with the stakeholder.
D. Explain to the stakeholder that managing requirements is primarily the responsibility of the Product Owner.

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Let's Explore the Scenarios:-

Uncertainties: The stakeholder's power and interest are ambiguous. It's unclear if the requirement is genuinely essential or if it's just the stakeholder's belief. There's also doubt about whether the requirement has been adequately addressed or if it's merely perceived that way. There might be communication issues or perhaps the product owner hasn't given it due attention.

Option Analysis:
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Option A: Directly add the requirement to the product backlog. This could be a viable solution if the requirement hasn't already been discussed or developed. However, this action might be premature without a thorough understanding.

Option B: Make a note of the issue in the issue log for resolution. This methodical approach acknowledges the stakeholder's concern, allows for further analysis, and then follows up with appropriate action. The suggested approach is "acknowledge, analyze, and act."

Option C: Encourage the product owner to collaborate more with the stakeholder. This option makes many assumptions, including the notion that the product owner is the primary source of the issue.

Option D: Explain to the stakeholder that managing requirements is primarily the product owner's responsibility. This approach isn't ideal as the project manager should be involved in ensuring effective communication and stakeholder engagement, even in an adaptive lifecycle.

Conclusion: Option B is the best choice as it provides a structured approach without making many assumptions. It emphasizes the importance of understanding the full context before acting. Avoiding unnecessary assumptions is crucial for success in the PMP exam.

The takeaway is to approach PMP questions methodically, minimizing assumptions and focusing on the information provided.

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[ruchasane]

Thanks for the video! Here we chose to log issue in issue log. But what could be the action to be taken AFTER the issue log is updated ? How to act on it?

[dev]

Sir in this question, the point that it is a hybrid and then the product owner is also involved and it looks like it is more of an agile so in agile do we document and maintain issue log?

[divyachandan]

I would recommend that you first display all the 4 options to the viewers. This way we can first pause and think of our answer. Post which you can start explaining each option. This video will not give the viewer time to think about