The big problem with big business in 2017

New Video: "Am I Going Crazy?! - Watch My New Vlog:"

Business is changing and it's changing fast.

People no longer want to be treated like credit card numbers. They want to feel as if they are treated like human beings.

Here's my take on it all.

[jaynoggle]

Exactly Derek! I'm so glad you said this. Great reminder... This is why Seth Godin calls it the Connection Economy!

[richardharris]

The t-shirt is satirical, I assume...?

[TedKidd]

Nicely done. If you aim for a 9or 10 net promoter, you MUST do this.

[michellecompton]

As you wear a shirt that says “make money not friends” I get what you’re saying though.

[excelshir]

Is it just me, or shouldn’t everything you’re saying be common sense? :) Thanks for reinforcing this golden rule Derek! I wish more people would implement it. If I think about it, this is actually a big part of why I’ve continued following you for the past few years - you always treated me like a human being, and I really appreciate that. More “coffee with Derek” videos please!

[angeladumas]

I am by nature a 'connector' and work exactly the way you say people aren't doing things anymore... my focus has always been people (for 30 years now) So your t-shirt?

[AimeeMontgomeryonline]

So how do you answer EVERY email from every portal? I answer if people actually respond to an email, I respind on my youtube, facebook etc. but now its instant messanger and dm on instagram. So I created a spot on patreon to provide more content and a focused place for questions. So far people just want to send me random direct messages. It gives me anxiety and most men that send me messages are just hitting on me. Ive got ADD and responding to every message everywhere is too much. And sometimes Derek people ask really stupid things. Like one guy asked me how I weighed a package. Um with a scale. He said he thought I did it with my iphone. Huh?

[connorjameslaw]

Great video Derek. Likewise I am very interested in entrepreneurship and I am utilising my YouTube channel to make business seem much more fun as well as documenting my journey. If you could check it out that'd be much appreciated! Keep smashing it man!