Earned Growth Rate & Measuring CX

When you do the math to determine the lifetime value of loyal customers who love your products so much they come back for more and bring their friends, it's not difficult to see why it's worth investing in innovating the customer experience.
It's emerging as one of the most important differentiators for customers.
According to Hubspot:
Businesses that prioritize customer experience grow their revenue 1.7 times faster than businesses that don't. They also grow their customer lifetime value by 2.3X on average.