Bad customer service at Taco Bell

Customer had been waiting for more than half an hour for his food when he finally had enough. But he wasn't alone as there were others waiting for their food as well.

[BlazeMasterBM]

People who never worked a fast food job: "Such horrible customer service!!!"
People who worked in fast food: "That poor girl..."

[samanthamyers]

yell at the cashier all you want she's not the one in control of the food being served

[Despina]

They were obviously understaffed for it to take that long...of course the poor girl who isn't even making the food gets yelled at about it.

[amyhansen]

Being short staffed and overwhelmed with orders is not the same thing as bad customer service. Food doesn’t cook faster just because it says Taco Bell on the door.

[GG-outz]

Legend has it they are still waiting for their food

[andrewy]

Why would anyone wait that long for taco bell? They must not be able to afford anything else. The one guy can't even afford shoes.

[MikeyMcCrashCap]

I've been to Taco Bell before, and encountered waits longer than this. But I didn't harass the employee staff, or the others waiting in line because of it. Everything in this world requires effort, and sometimes waiting. Those who constantly rely on instant gratification are in for a rude awakening the day disaster hits.

[JayDogTitan]

There are some food establishments that might be worth waiting 35min. for, Taco Bell ain't one of em!

[jojosusu]

I love how everybody blames the thin skeleton crew, instead of the billion dollar mia brand taco bell. For only giving the manager a paper thin pay to spread out between employees.

[kevincoleman]

2 things, who walks through Taco Bell barefoot...and who in his right mind waits 35 minute for food from that place...lol

[GG-outz]

First customer: I've been waiting 35 minutes

2nd customer: I've been waiting 15 minutes

3rd customer: I've been waiting here for 3 years for my bean and cheese burrito

[Soapguy]

People always assume it is bad customer service knowing that there could be a staff shortage

[KDAWGOG]

As a cook in a restaurant all this does is puts more stress on the cooks and makes us wanna bring ur food out slower

[sickofitalllive]

Worst part of this ordeal is some grown ass man feels its ok to bare his nasty ass feet in a food establishment. Please people, if your a grown man, cover those dam things up, nobody needs that.

[maryboyd]

WTF would anyone stand there and wait for 35 freaking minutes? And at Taco Bell for Pete's sake! Y'all could've done had Red Lobster by now!

[jackblast]

"the customer is always right" is dead, the customer killed it.

[hannahrodriquez]

Ok. I work at Taco Bell and let me tell you it is rough. There was one day where only 3 people were staffed for more than 2 hours. We were busy after a big football game. They left me to take orders on both drive thru and front counter and 2 people making food and constantly keeping the supplies on the line stocked. It was hard. It took them 30 minutes or so to get orders out because our lobby was over capacity and drive thru wouldn’t stop. Of course me being the cashier I got yelled at when I have no control over the food. I only take orders. There is only so much 3 people can do with full screens of huge orders to make. It’s hard. And these people don’t understand and are just impatient.

[JayJay-bcxu]

She like "you've been waiting 35 minutes? Ok HOLD ON"

[heymambootialiana]

Yelling at the people who are overworked and understaffed does not make the food ready any faster.

[ashleynicole]

i can’t stand how everyone gets mad at the cashier for not having the food out. that’s the cooks problem.