Car dealerships still struggling with impact of cyberattack

More than half of U.S. car dealerships are still struggling with a cyberattack that crippled a key software system, hampering their ability to sell cars. J.D. Power estimates the attack may have caused June retail sales to drop more than 5% compared to last year.

Each weekday morning, "CBS Mornings" co-hosts Gayle King, Tony Dokoupil and Nate Burleson bring you the latest breaking news, smart conversation and in-depth feature reporting. "CBS Mornings" airs weekdays at 7 a.m. on CBS and stream it at 8 a.m. ET on the CBS News app.

[nwdrifter]

They’re not selling because of greed and overpriced crap

[homerj]

Karma for all of the extra add on’s added

[nunyadambusiness]

if itll crash the car market, then let it.

[chongsein]

On July 4th when system come back online, dealer will chage a higher dealer adjustment fee to make up for the loss...

[aa]

0:40 Would you buy a car from that man with that suit???

[jsundberg]

yup and so they're gonna raise prices to make up for these losses. a mess

[JohnLednor]

It's going to happen in the UK soon too, probably. 😢

[SirD]

So there's no back up plan for things like this?

[apl]

Should gone with Reynold+Reynolds instead of that alphabet company.

[Dee_Rod]

You can always use a telephone and pen and paper.
Do you need a computer to initiate service on your vehicle?
You don't need a computer to negotiate the price of a vehicle?
Want to service your vehicle, the mechanic/advisor tells you how much it is. you either pay it or you don't and your car is serviced or it's not.
Then you keep the paper receipt showing what was done to the vehicle.
Let's not have the things we've created control us. Wasn't that a line in Fight Club? LoL

[AntLive]

waiting 6 hours to buy that ugly green car is diabolical

[zanebea]

Lol who can afford a car on 7% interest

[frauwolftherehorse]

NO Bowing (bah-wing)
to to ANY cyber attacker,

from ANY Culture.

[JD-fdgt]

Uh oh, looks like the employees forgot how to use good old fashioned paper documents and how to work without a computer. Maybe now they will change back to the good old days and hire some new people for paper documentation, filing, and signing for cars with a pen instead of using these computer systems to do all the work for them.

[voterdown]

🖐🤣🔥..more concerning than cyberattacks is the goofy runners with suits look 0:04 and 3:07. Yikes.🔥🙄