I'm a Salesforce Marketing Cloud Expert. Ask me anything.

I'm the Salesforce Marketing Cloud Practice Director for AFDigital, an 11 year old Salesforce Consulting business that specialises in helping medium-large organisations increase Customer Lifetime Value by leveraging Salesforce and related cloud software.

Common questions might be:

- What is the best way to learn Marketing Cloud?
- Do I need to hire specialist / find a Partner to implement Marketing Cloud?
- Can my digital agency implement and use Marketing Cloud?
- What is the best practice to integrate Salesforce CRM and Marketing Cloud?
- How do I integrate Marketing Cloud with other systems?
- How do I setup an Abandoned Cart Email Journey?
- How have you seen Personalisation "Interaction Studio" working well for clients?
- What is the best practice for managing Unsubscribes in Marketing Cloud?
- What is the correct unique Subscriber key to use in Marketing Cloud?


Join this AMA and use the chat to ask questions!