Zendesk Review

Zendesk is a customer support software platform that's ideal for businesses of all sizes, but particularly enterprise-level customers. With advanced routing rules, live chat, and help center capabilities, Zendesk is one of the top tools on the market for ticketing and support.

This step-by-step walkthrough of the product includes details about pricing, pros and cons, and an analysis of Zendesk’s major features.

⏰TIMESTAMPS ⏰
0:00 Introduction
0:24 Pros and Cons
0:45 Pricing
1:02 Chat Dashboard
1:50 Chat Widget
2:07 Reporting
2:27 Is Zendesk Right For You?

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