I Trapped 200 Scammers in an Impossible Maze

My team and I designed an impossible maze that traps scammers for days on end. They waste their own time while I sleep!

0:00 We Built A Trap
4:01 Fake Captcha
6:09 On Hold Forever
12:47 Award Winning Support
15:24 Scammers Drawing
16:40 Maze
19:10 Saving Victims

[AliceB]

The most insane thing about this is that real customer service has somehow become so low quality that this feels realistic enough to not really set off any alarm bells.

[multiscale]

new kitboga video in 2040:
“I made 100 scammers fight to death for a hologram of a dime”

[AlberioOrion]

I like that you're basically co-opting their strategies for justice.
You lead them to a fake website, and made them make an account which you didn't use for password reuse attacks.
You got their actual bitcoin wallet IDs from them, which you might even have the password to. And you just report the wallets.
These guys are falling for their own tricks, in the funniest way possible.
And you ended up getting put in touch directly with victims.

It's beautiful.

[Squidbush]

The going from being on hold for an hour to talking to someone that immediately kicks you to someone else that isn't there and you only get their voicemail, then hangs up is an actual experience I've gone through a few times with legitimate customer support. You captured it pretty much perfectly.

[kingman]

Sometimes your anti-scamming schemes are borderline psychotic and it makes me realize how terrifying Kitboga would be if he were one of the bad guys.

[UMCorian]

I love how Kit has evolved over the years to find out the best way of making scammers go crazy is to treat them basically the same way Comcast treats their customers.

[joshbras]

Scammers, for the large majority of the time, seem to be a very specific type of person. A lazy, uninspired, unintelligent, rude, and above all else greedy mockery of a human being. So, the prospect of an "easy" swindle was the perfect trap. Also, the fact that this was all largely automated is all the more pleasing. Really feels like you're starting to fight fire with fire here and I'm so happy to see it.

[moriarty]

This has the most evil genius turned good guy vibes i have seen so far. Beating scammers with their own tricks and a pain we all know all to damn well, automated telephone cues. Purple pig had me crying.

[EvanG]

The "please tell us how we did" at the end of each heart-crushing call is the icing on the cake

[itbesid]

Kit has upgraded from baiting scammers to trolling scammers to straight-up psychologically torturing scammers, and I love it!

[Rolf]

I say this in all sincerity: you are a GENIUS. Every aspect of that call tree is perfectly designed to be infuriating, and the "full mailbox" gimmick is just the cherry on top!

[ashe]

my heart broke when I heard that lady speaking, I'm so glad she was able to get the support she needed, it hurts to think how many people are not as lucky.

[bboybrumley]

The MORE time these scammers spend on your fake website, the LESS time they have preying on victims. YOU sir, are a HERO.

[TitusRedwind]

I always find it funny how indignant scammers get at being tricked and feeling like they've had something taken from them.

[rhubarbranch]

This is my favorite episode so far; as a software developer, I'm amazed at the elaborate nature of your fake phone system. I am literally laughing uncontrollably with tears running down my face. Incidentally, I've been trapped in phone trees like yours before for legit companies. Hours on permahold only to have it transfer you and then hang up on you. I won't mention any names, but their initials are A, T, and T.
I wrote the first part before the reveal at the end. My heart broke when I heard that poor woman at the end, but at the same time, I had hope because she called into your system. Glad you were able to help. 👍🏻

[noob]

Here's an idea if you plan to do this again: Take like 5 scammers at once and tell them that "due to time constraints" or some other corporate BS you'll have to address all their tickets at once, and watch them all scream over eachother.

[smala]

The crazy thing about it is that the automated “customer support” tree is so realistic because it’s only slightly worse than real automated customer support services.

[Mike-]

You finally succeeded in automating a process to waste scammers time, and as a bonus make them really angry.

[puzzleparty]

My mom used to hand scammer calls to my dad who had memory issues. He loved talking to strangers, so it was a win win. You'd be surprised how similar these conversations are to those.

[paulmoore]

“This mailbox is full” after a one hour wait and transfer nearly had me in tears😂