Debt collection skills - 1 hour free webinar

Conducted by Shahrukh Moghal
View the trainer's profile and client list.
Are you finding it difficult to collect debts from your clients ?
Would you like to learn how to speak in a way that can successfully collect your payments?
What happens to your cashflow if you fail to collect your debts soon?
Here is a practical approach in terms of enhancing your speaking skills to help you increase collection revenue while maintaining good ties with clients.

[madritjanaki]

Customer situation and voice is the picture of them we are 👍

[Kunfuzion]

Wait a minute, this guy sounds like the guy who called me from a blocked number the other day and attempted to have me send him some gift cards from Walmart with money on them... Could it be, wouldn't this be the most fascinating idea ever... Listen, there's no secret to this. If you know people, and you know how to communicate, you will overachieve and do very well in this field. I had zero experience in collections, got hired by a firm and out, collected their top performer and less than 45 days.

[madritjanaki]

Customer is king He is important for the Business He is not Dependent on us we are Dependent on him But Making Them we are not one We are Both 👍

[kathleenberch]

Assertiveness is being politely firm but also clearly explanatory.

[madritjanaki]

No customer is Bad first off All the customer are Good This is only collection 👍 Thank you

[searchbug]

It’s not at all uncommon for debtors to fall behind on their payments. As a result of the economic downfall due to the recent pandemic, some customers find themselves struggling even more than usual to pay their bills. The solution for these customers is often a friendly call. Be persistent, but be kind. Let them know that you are there to help them instead of repeatedly telling them that they're behind. Because they know.

[madritjanaki]

Always we have to use Assertive sentence so that customer feels that we are understanding his or her situation

[paiger]

our debts are prelegal so that language is already incorporated into our open.

[nachomendoza]

I work in collections and people say we are scammers no sir or madam the scammer is you..pay your debt

[madritjanaki]

Educate the customer whenever Required

[madritjanaki]

Customer will pay or will not pay due to various situations might be Job loss or vacation

[madritjanaki]

Collection Made simple when there is Righteous not Being Aggressive

[madritjanaki]

Human qualitiy is to forget and forgive that's all we are here otherwise Automation itself will takes place all

[madritjanaki]

If customer says No money means no problem Do not allow the customer to Think Educate them Do not Think fine very pleasant gentle tone to arrange it and cut the call

[madritjanaki]

Check the statement see his or her purchases whether it is Higher purchase like Luxury then customer is capable at that Time No money Bring contact

[madritjanaki]

One should Know when to create urgency that is one attribute in collection

[madritjanaki]

When any Technical issue is there Have a Mind set and probe them in a Gentle tone

[madritjanaki]

Not all the situation will be same all time it may change that we comes to know only by speaking to them in a firm tone

[madritjanaki]

Collection is understanding and contact not only pyt

[madritjanaki]

Mostly when customer scolds down many people they themselves disconnect the call if we does that How we know their situation