Dell xps plugged in not charging fix

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Thank you. This video helped me confirm that the charger and not the battery is the problem with my XPS 13 9350. Very helpful, clear and informative video. Great job!

victorbota
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Sir everything you covered is exactly what happened to me, the respect I have for u is astronomical

brittneyleon
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Thank you so much for explaining how these Dell cables can fail! I was shocked. That was exactly my problem.

sean-kvgb
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Thank you -Thank you!! Since Dell doesn't release schematics or block diagrams and reading countless support forums, I was debating a motherboard since I had previously tried a different OEM charger for this model. Once you explained the function of the center pin, I got out my stereo scope (looks like the same as yours) and low and behold the jack center socket was a bit funky so the center pin on the charger was deflecting and not making good contact. Fiddled with it under the scope and got it working again after a year of pain. New jack and new charger on order (total under $30) and I"m back in business. You rock!

mikeb.
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You 100% right.... never finish watching your video when i quickly straighten my charger cable and it works? Thanks

Raymyz
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Thank you, I've checked out several other pages about this issue, No help, , , Yours makes sense and worked. thank you again.

justmeA
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THANK YOU!!! My Inspiron 7368 wasn’t detecting my 2 year old battery and adapter (Wattage could not be determined) was powering PC but not charging battery. You helped give me courage to replace the battery with one purchased from Amazon which PC detected as healthy. Then I purchased a new ‘Dell’ adapter from Amazon, solving the “battery not charging” problem. With fully charged battery, I installed updates, which also fixed the speakers that previously sounded so bad I thought they were blown. Now it’s performing like NEW!

crystalanderson
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Omg!! Thank you so much!! So many threads and videos I've been through saying different things that I've tried. Watched this video as a Last ditch effort before I sent to get repair. Now my xps 15 runs like new again!! So grateful!

scottyboycooper
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You Sir, just save another soul here. Stuck in foreign country with not charging laptop is not nice. Went to store to buy the screwdriver and saved the day.

Many thanks

hasani
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hey man... you are the only one who mentioned that the power cord had a signal in it, so instead of paying hundreds on a repair guy i got a cord for 50 buck... you sir are saint

mguilbault
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Excellent. Dell laptop wasn’t charging, I watched this video and tried it, laptop working again in 30min. Thanks!

erinseankennick
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Thanks a ton for this video. I didnt know the middle wire was a charger sensing circuit. The plastic in my dc input terminal is broken, but it's been like that for years. It suddenly stopped working recently, so I didnt think that was the cause.
Sure enough, measuring continuity between the two wires and there was a dead short. No amount of bending the pins would get it to work again.
To be sure, I was able to put a small piece of plastic to keep the middle pin isolated and now its charging normally. Will buy a new dc input terminal.
You saved me over $1000 usd as I was about to give up on it and buy a new laptop. I owe you a beer haha

fission
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It worked! Thank you so much. You saved a huge project of mine

samidhachavan
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I've been using a Dell Inspiron 13 7359, 2-in-1 for 5 years and you wouldn't believe how fragile is that identification wire in the charger cable. Even though the adapter works just fine and the cable looks solid from the outside that damn thing gets damaged somehow and your computer won't charge without it. Although I am a very attentive user and my charger was never worn out like the one you show in this video, I had to buy a new Dell charger every 1, 5 years. After buying the last one, I found a large flat tin box and put the charger in it when not used in order to prevent the cable from getting twisted. Today, after two years, my last charger gave the first recognition failure despite all the care. It was possible to get the thing to work only by changing the cable position a few times before replugging but it was a very bad sign that the connection failure now wil start getting worse and worse in the upcoming weeks until purchasing another dell charger will be inevitable. I got so frustrated with this chronic problem that only for this reason I will never buy a Dell computer again.

jariaura
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Great video and will be a savior to many Dell owners getting crooked on repair costs.

brianbarcus
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Thanks a lot man, seems it was the centre pin on the original power supply, got a new power supply, problem fixed; wouldn't have had a clue without your video. Cheers.

lennylion
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THANK YOU, THANK YOU, THANK YOU. You gave me the confidence to try this myself, and it worked.

paintchick
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Thank you! Solution worked. Very clear and thorough video.

phillipjackson
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Listen, you are one of the most amazing people I've met on YouTube...you explain how to do it at the laboratory level, this is a lesson given as part of a paid course...well done for your generosity and patient explanations (this is not obvious at all) and may the blessing come upon you and all your surroundings because you helped me Thank you very much and bless you

ami-jchs
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Thanks a lot man! Solution worked perfectly

lukeengelken