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The #1 Worst Nursing Delegation Mistake - Delegation Tips for Med-Surg Nurses
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Learning how to delegate effectively is really challenging, especially when you're getting ready to start on a brand new unit and there are multiple highly experienced nursing assistants you'll soon be responsible delegating to. During this webinar, we'll chat about how to navigate this challenging transition with tact, all while putting your patients first. -- Kati Kleber, MSN RN
Connect with me on social!
TIME STAMPS
2:15 - Presentation begins
10:00 - How to lean into delegation and re-frame it from a last resort to a safety measure
14:00 - How to navigate when you feel intimidated by experienced CNAs
16:53 - How to delegate with tact
24:42 - Having the long-game in mind
27:00 - A resource to dive deeper
28:00 - Q&A
Questions answered:
1. How to deal with a CNA declining to complete a delegated task
2 How to handle the struggle when the floor is short staffed and there is only one CNA for the entire unit
3. When to involve the manager in the situation
4. How to handle that conversation with the manager
5. Differentiating between active and passive refusal, and how to approach both
6. The delicate balance and dance of creating a mutually beneficial professional relationship with a CNA, rather than a friendship based upon favors
7. How to communicate/delegate a non-urgent task, like tidying up a room, when staff tend to only proactively complete tasks that are related to emergencies and nothing else really matters in between
8. How to navigate patients who want you to do everything for them
Connect with me on social!
TIME STAMPS
2:15 - Presentation begins
10:00 - How to lean into delegation and re-frame it from a last resort to a safety measure
14:00 - How to navigate when you feel intimidated by experienced CNAs
16:53 - How to delegate with tact
24:42 - Having the long-game in mind
27:00 - A resource to dive deeper
28:00 - Q&A
Questions answered:
1. How to deal with a CNA declining to complete a delegated task
2 How to handle the struggle when the floor is short staffed and there is only one CNA for the entire unit
3. When to involve the manager in the situation
4. How to handle that conversation with the manager
5. Differentiating between active and passive refusal, and how to approach both
6. The delicate balance and dance of creating a mutually beneficial professional relationship with a CNA, rather than a friendship based upon favors
7. How to communicate/delegate a non-urgent task, like tidying up a room, when staff tend to only proactively complete tasks that are related to emergencies and nothing else really matters in between
8. How to navigate patients who want you to do everything for them
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