Product Interviews: Success Metrics (Execution/Analytical)

"Set success metrics for...product X". Here's the simplest framework to answer this.

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[diannayau]

What success metrics questions have you been asked in interviews?

[Theatriics]

I've been really appreciating your videos because you emphasize thinking through the problem and why it makes sense, rather than memorizing a bunch of frameworks with fancy acronyms

[jjong]

Very helpful, thanks Dianna! I actually bought a PM interview course but a lot of your videos/frameworks blow this course out of the water

[redbaron-ep]

Great video. Some comments: <1> I would prefer to keep revenue/profit metrics out of scope since they're not product success metrics - you mentioned # of completed rides as NSM, that's a good enough proxy for revenue imo. <2> I would track Driver/Rider ratio at Uber level instead of at the driver-level.

[StdsRbop]

Legit is the best pm prep I've seen

[LinhNguyen-vsoh]

That metric is for level whole app, how about a feature in an app? How can I define within a small area?

[VishnaMooneesawmy]

How did you come up with choosing the most important metrics out of the 3?

[snehaghosh]

What is the reasoning behind giving the average number of rides requested/week/rider (P2) a lower priority as compared to the number of cancelation/total number of ride (P1)?

[NikitaBansal-vg]

Wouldn't this have been easier to do thinking about company goals (engagement and retention > monetization> adoption > acquisition), followed by evaluating the drivers and riders' top 3 pain points and defining success that helps us track our performance on a few prioritized painpoints.

[pankajg]

how is total earned over total spent different from total profit?

[riteshdshetty]

Driver productivity should be P1 not P3 if you think from Driver perspective.