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Fix Non-Tesla EV Charging with Tesla Wall Connector
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However, some non-Tesla EVs, including the new Chevrolet Equinox EV, have reported issues accepting a charge. The solution is to activate the charger’s Compatibility Mode through Tesla's smartphone app. This feature is intended for older vehicles but seems to resolve issues with newer cars like the Equinox.
If problems persist, some Rivian owners suggest contacting both the automaker and Tesla for further assistance.