Ebay MAKES HUGE Negative Feedback Removal Change

Ebay MAKES HUGE Negative Feedback Removal Change

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[drizzo]

Nothing frustrates me more than being swindled by a scammer buyer, getting negative feedback from them and ebay doing fvck all.

[JamesWilson-cijc]

The only change needs to be sellers can give buyers a negative

[TK-utly]

eBay's feedback system itself is garbage, especially since its only one sided. Yeah, because buyers don't ever take advantage of it? Lol that's laughable. They just need to get rid of it altogether. Anymore if someone offers me a price below what I really want, I look at their feedback to see what feedback they left for others before even considering counteroffering. I can only look that up on the site, not on the app. If the buyer left multiple negatives for different sellers, its obvious that they may potentially be a problem that I don't even want to deal with. They can go kick rocks! Get rid of feedback eBay, nobody cares! Or let sellers leave negative feedback as well. Fair is fair!

[MichaelJosephGibson]

Never received a negative fb I deserved in 18 years of selling. It’s always been used for extortion and nothing else.

[markthompson]

I had a neutral feedback left by a customer, my first and only non positive ever. The item they purchased arrived slightly damaged (Yes I packaged it very very well but stuff happens no matter) so they opened a return. I accepted the return and paid the shipping for the return. The buyer left the neutral feedback stating that basically they just wanted a refund and didn't want to return the item. After 30 days I let it go and the item was never returned so I contacted eBay and they REFUSED to remove the feedback. 1400 items sold, one blemish and eBay wouldn't remove it.

[Tunup]

This has flat out caused me to hate eBay. I hate that company now.

[Alleycat]

Thanks for sharing ! We shall see! I called recently to get unfair feedback removed . I thought for sure the agent was going to be more helpful and the removal sounded promising. Agent had me fill out the request feedback removal form and well…. DENIED about a day later. So unfair! Such BS. I’ve been a seller since 1999 on EBay and have had 100 percent positive for most of those 25 years. I wish things could just go back to how they were. The power of the buyer is absurd.

[grumpybob]

As with so many big companies, you just hit a brick wall with eBay when things go wrong. They don't want to know. They are not going to spend any time (and, therefore, money) on looking into the complaints of individual sellers. With eBay, the underlying message is "You don't like it? Then don't use our service. Take it or leave it". And more and more people are deciding to "leave it"!

[Stanlater]

I did have one dined 2 weeks ago. The buyer wanted a discount after receiving the item. I offered free return. The buyer said they wanted a discount or bad review.
eBay denied my removal request smh

[GaryHoff-ge]

Sellers cannot leave neg. feedback to dishonest buyers. This sucks.

[hyepwr]

hey thanks for that video on changing the wash thing on used clothing once i changed everything ebays sales are through the roof you put out great educational videos and respond to every message thank you thank you number 1 youtuber

[MichaelJosephGibson]

A buyer can cancel and you cancel it and the buyer can still leave negative fb. Never made sense one little bit.

[MisterInevitable]

Currently have a buyer leave me negative review because USPS was late on the deliveriy. Literally shipped within 24hrs after receiving payment. Ebay makes it hard to even locate the darn thing

[fearthestake]

I recently received my 1st negative feedback in the 24 years as a seller. The buyer left a nasty comment stating buyers should never buy from me. Ebay removed the comment but left the negative feedback remaining. What a joke.

[chocolatedrpz]

I just received a neutral on an item. she starts off by saying the product arrived quickly, she loves the product, packaged well but she doesn't like that eBay sellers are price gouging. i called and they told me to fill out the form and someone will get back to me in 24 hours so im waiting

[johnnyswag]

Ebay needs to be more Seller friendly but also protect the buyers from Noob sellers that don't follow intructions and proper grading.

[Rustbelt_Resales]

I have a negative feedback on an item that arrived late due to the post office sending it to the wrong station. It was shown on the tracking info as well. Ebay's policy before this was they automatically would remove negative feedback, and even included instances with mail. I contacted someone and even the human didn't remove it, this even after I sent them their own policy on having it removed. I think I trust gas station sushi over anything they say now, unless actions change.

[deegee]

Thank you! Love the updates! Keep them coming!!!

[Stefanied]

I think we should all get one freebie feedback removal a year.

[michaelchristenson]

You know what would be nice if they had a eBay feedback removal tool that identify the feedback was not appropriate to the transaction or the situation and would not let the buyer leave the negative feedback in the first place. I have had negative feedback removed successfully in the past and also neutrals with the automated system 👍 🤝