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Draft Beer Troubleshooting: Fixing Flat Beer

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Serving flat beer, or beer that doesn’t have the right level of carbonation, will quickly drive away customers. Beer at its best has a certain effervescence that helps enhance the drinking experience. In many ways, flat beer is the exact inverse problem of beer that is too foamy (or over-carbonated). If your beer is coming out flat, here are some potential problems to address:
The temperature is too cold. Raise the temperature in the refrigeration unit that holds your kegs (ideally, to between 36º and 40ºF). If using glycol to dispense, ensure that your glycol bath is set to dispense at that range as well.
The CO2 pressure is too low. Adjust your regulator to raise the CO2 pressure.
The glass is dirty. Grease is the enemy of carbonation. Ensure your glasses are “beer clean,” and rinse with cold water just before pouring.
The temperature is too cold. Raise the temperature in the refrigeration unit that holds your kegs (ideally, to between 36º and 40ºF). If using glycol to dispense, ensure that your glycol bath is set to dispense at that range as well.
The CO2 pressure is too low. Adjust your regulator to raise the CO2 pressure.
The glass is dirty. Grease is the enemy of carbonation. Ensure your glasses are “beer clean,” and rinse with cold water just before pouring.