Apollo Phantom Shutting Down - SOLVED!

I use my Ghost to troubleshoot the shutting down problem of the Apollo Phantom.

Dynavolt battery failed in less than 10 months.

160mm Gold Rotors

Gold Flat Head Allen Bolts M5 x10mm

Akantor Ebike Escooter Hydraulic Brakes

LED Headlight

NICEDACK MTB Mud Guard,2 PCS

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Details

[szetongng]

Thanks for share Your troubleshoot and fixed information.

[TechBerto]

My Apollo scooter is now over a year old. I hope the battery will continue to last. Thanks

[sebastiennudo]

They have crap customer service! Received my phantom today with a rotor extremely bent out of shape. Will never by from them ever again!

[raminazhadi]

Apollo is the worst company Ive ever dealt with. Do not buy their products. They fail and worst customer experience ever.

[jrepairman]

I am guessing all electric scooters share the same problem with battery packs due to the seasonal riding pattern. My Apollo Ghost battery pack died after not touching it one winter, (300KM only), bought a second battery and been riding it for 2 summers now, just have to remember to put it on the charger every month while in storage during the winter months. Recently blew a rear tire while riding high speed, and the scooter sent me flying at least 10 feet away while I landed, quite embarrassing while all the cars slow down and see if I was okay. Lol !! Ended up pushing the scooter home 10KM away under the hot sun. Read the manual and it states that the inner tube and tires should be replaced every 2000 Km. Man, this hobby is starting to cost me more money than driving a car. But the thrill of going 60KM/H on a scooter is worth the money. Sure cheaper than riding a motor bike anyway where you have to buy insurance every summer and service the thing too every summer.

[stevendavies]

My 60 volt phantom battery has 2 output ports ( XT 60 connectors) and uses 14 AWG wires. Has your out been upgraded to 12 AWG for example.

Are you ever going to put the video out on how you actually fixed it

[kiinain]

do we know if they still use dynavolt cells on the new phantoms?

[hsswc]

I've bought an apollo phantom v4 in May 2024 and received phantom v3 with Quality control checklist done 2023.. very confused

[irontech]

I had a similar problem. I had ordered the upgrade kit. This took place last year and I never received it. Someone has stolen it and I had told Apollo and he couldn’t find the replacement order so I never received it and I wind up losing the money I have for Apollo Scooters to phantoms one city, pro and the girls but I would never buy Apollo again because of that kind of hurt me because I’ve gotten an extra 10 people I believe to buy Apollo brand Scooters.

[JasonMagnum-mtfo]

I have a ghost and phantom ans if I had it to do over I would never support Apollo .. they’re terrible customer service

[bbuygsc]

For $1000, an easy solution. Just buy a good pedal bike.