NEVER DO THESE THINGS IN A LUXURY STORE ! How to Feel confident in a luxury store

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If you want to feel confident in a luxury store, make sure you never do these 10 things! Watch this video to learn how to navigate a luxury boutique with ease and class.

0:00 Introduction
1:24 Fake designer bags
2:46 Legit Grails
4:28 Dressing down
6:14 Discount
8:17 Casual Walk in
9:38 Luxury is not about money
11:04 Bad customer service
12:15 Making drama
13:11 Filming
14:02 Not asking questions

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I visited Paris last Spring and spent one day shopping in the designer boutiques. I was dressed simply, but neatly, and carried a mid-tier handbag with no obvious branding. I was treated with politeness and respect everywhere I went and had a marvelous time. My mother always told me "Wherever you are going, look like you belong there". I fear many people has forgotten this.

lagniappe
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I visited Paris this summer, and had so much fun observing how different the shopping culture is there vs. in the US. I really enjoyed talking to sales representatives; everyone I met was so kind and courteous, and encouraging me in practicing french even though I'm still learning- as many will know, the stereotype in the US is that the French (and Parisiens especially) are snobby and rude, but I found people to be much more welcoming than in the States, as long as you make literally any effort at all to be polite and respectful.

I love the expectation of greeting the owner or employees when you walk in, and the expectation that everyone is to be polite and courteous. Americans have very low respect for retail workers, working conditions are not great, and customer service is usually not very good as a result. It was so refreshing to see a retail environment where not everyone seems miserable all the time.

For so many reasons, I had a wonderful experience and am so grateful to all of the amazing people I met that made my trip so memorable ❤ And, of course, I watched some of your styling tips for inspiration before arriving, Alice ☺️

And for anyone planning to visit France and feeling intimidated by the language, I really recommend that you just go for it and try! I found that, even if you make mistakes, most people will be very kind, and even help you learn new words/phrases, and will really appreciate that you are making an effort. The only exception was in *very* touristy areas/shops, because the staff often are exhausted from dealing with rude customers all day, so they are sometimes less patient. But if you avoid only tourist traps, you will meet wonderful people and have a great experience ❤️

chickadee
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Money doesn’t buy CLASS and sophistication. Lots of people
in America who flaunt their money but look and behave cheaply! Thank you for this video Alice🙏🏼❣️

emocuta
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Go elsewhere and discover beautifully made items that are worth the cost. Stop buying things to show off to others - choose quality over brand!

clareinnes
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I was in the Chanel, LV & Longchamp boutiques in Paris directly after my red eye from the US. I dropped off my bags at the hotel since check in was not until later and went to explore. I was dressed casual and had no issues getting the salespeople to assist me. They offered me drinks and chocolate too. I am not intimidated by luxury stores since I live in nyc. I go in to browse all the time.

wizardscauldron
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I visited Europe and London a few months ago, as a tourist, I didn't dress up but in my normal jeans and casual tops. All luxury stores I visited treated the customers with welcoming manners and very helpful...so no need to worry, just be yourself .

maggielim
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If you can afford and have money to burn on this 'luxury' crap, you should be able to wear whatever you want into a 'supreme luxury store'. Bad behavior, either on the part of the customer or sales person, is another story all together.

jenniferschneider
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I don’t see the appeal of these “luxury” brands anymore. When I was 20 years old, I wanted these things, but basically nobody had them. Now everyone has “luxury” everything, and here in America, it is probably more likely for someone to have those things if they are trashy. When I was 22 I worked with a girl who owned a Dior bag that was worth more than her car, which had rust holes all over it and barely ran. She was generally extremely cringe. The other people I have met since then who owned luxury bags tend to also have a lot of obvious plastic surgery like lip injections and fake boobs. It is honestly like a stereotype at this point for the average person, when you think of the type to wear Chanel bags, you don’t imagine someone sophisticated or tasteful anymore. So exclusive? I don’t think so. Or not in any way that counts. It just makes people look desperate and shows how they are trying way too hard to get the approval of other people on a really shallow, meaningless basis.

HeatherHasGame
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Agreed. I was raised to always dress up. You never know who you will meet. Also it is being respectful to the people and places you go too.

thunter
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Side story: The Chanel that turned away Bethenny Frankel is the boutique in Chicago. This is where I have an established BA. Every single boutique on Oak Street requires an appointment to shop. Some will allow lines. This is directly related to the smash & grab etc. occurring in the Gold Coast.
They would not allow Jesus Christ in without an appointment even if she was wearing vintage Chanel Couture.

I actually sent a text of gratitude to my BA when this event made the news. Bethenny is insufferable.

SB_
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Most of my fellow Americans dress far too casually or “too sexy”. I wish they would stop trying to force their sloppy, too-casual, too-revealing attire on the rest of us who know how, and want, to dress appropriately in public. Businesses here have the right to refuse service to anyone, except for a few illegal discriminatory reasons, like race or religion. A bar or restaurant, for example, will refuse service to anyone they think is already too drunk to safely, or decorously, drink more. I’m sure it’s similar in France and elsewhere in Europe.

kimberlyperrotis
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I love your Celine bag! Being polite and understanding the way things are done in France vs. the U.S. make a big difference.

BureauKat
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Such crap! They should be polite to the customer always

Lily
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I’ve never been to a luxury designer shop, all except, I think, Chanel and Hermes, have websites to shop. Plus, I live in the burbs, I’d have to go into San Francisco proper to access one. I only do this if I must, parking is such a nightmare, and I commuted every day there and back by bus during my career. We have many Premium shops where I live, and I mostly shop at this level. I only buy designer luxury if I fall so in love with something that I can’t live without it. Quality is the most importantly thing to me in choosing items for my wardrobe, but it has a ceiling. A $4, 000 cashmere sweater isn’t ten times better than a $400 one, the price differential is just to get brand status, about which I couldn’t care less! Thanks, Alice.

kimberlyperrotis
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As a younger person in the early 90's, I purchased a Burberry trench, LV bag, Prada shoes, .. then I recieved weird attention from everyone in real life except in stores!! High-names became out of fashion for a reason. Soon-enough, info about Nike's workers (think Apple's too) et al came out. Got rid of it all, no regrets. Unbelievably, people fell for it again just years later. Private, talented designers, grass roots look more expensive today, by the way. Ty.

lisa.user-xmkztbx
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The very concept of luxury is that it is utmost quality, exclusive and not easily attainable. Some people see luxury items as a status symbol, without giving much thought about the quality of the material and its workmanship. They are the people who just want to floss on social media, and show the world, look what I have.

BelAge
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In my opinion, if a person has to dress and behave a certain way just to step into the store, then luxury brands require too much from customers in addition to their unreasonable prices and selling rules. Whichever brand it is, it exists only until people agree to play their game. But in the end of the day, even the Birking bag is just a bag to carry stuff 😉

Laurynesse
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Wow, I had a different perspective from the stores over there, im from the States, and yes, you are supposed to treat the customers nice even though they are rude to us.. Thank you Alice, so lovely so watch you❤

princessrico
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Another excellent video Alice. Thank you.

dagmarfisk-ycxg
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Ooof, filming when shopping in a designer store or any upmarket boutique is just such a no-no. I totally agree. Same with creating a scene. There are channels to go down if you have a genuine grievance and you'll be looked after if you avoid making a spectacle of yourself in public. And lastly, you're absolutely right: it's NOT about money. These vulgar ignorant 'influencers' are entitled little monsters with absolutely no sense of etiquette, style, education, social or cultural sophistication about them. It's painful to witness.

ciganyweaverandherperiwink