They were NOT happy 😭 but we made it right! 💯

[PaulAthanasiou]

“Complain because of the size of their MEAT.” Bro knew what he was doing

[Sauceless-puddle]

respect for actuaally caring about customers and keep the goog work up

[darbo]

I know a lot of people that complain about the size of their meat and get no compensation for it 😢

[InfectedRein]

He's definitely coming back with friends after this one 🗣🗣🗣🔥🔥🔥🔥

[The_Blessed_Cowboy]

I worked in a restaurant when i was teenager. The owner weighed out everything after a food delivery and made sure EVERY portion was the same within +/- 1gram. His restaurant outlived him and has been in operation for over 40yrs.

[sirminti]

I am so passionate about food and your take on things “People come to enjoy food, let’s keep it that way” is amazing

I think exactly the same way. Losing a little bit of money remaking or getting them something new to make someone’s day better and buy yourself a regular customer is a way better use of energy than deflecting or getting upset about it :)

[drummerkingrulez]

"WHAAAAT!?!?!?!?! YOU DON'T GROW YOUR OWN CHICKENS AND MAKE THEM ALL THE SAME SIZE!?!?!?!"

[imogendawes]

type of stuff that makes u a regular cuz the service and people are just so nice. cool to see someone enjoying their job these days :)

[azariahking]

Being a business that does these types of things is actually a good business strategy. People like coming back to and will tell their friends about these types of restaurants.

[MarkusAT]

"Than normal" makes a huge change in these situations.

[Russ-ur]

The best kind of customer service. It might cost him a few extra bucks but they will appreciate it and come back again

[SkritThee]

This guys an absolute G. Nothing more to be said

[arbyscurlyfries]

That Parm looked like it needed a hug.

[GladlyOnXbox]

Done right, you’re staff I’m sure didn’t even question it, just top tier customer service

[cricketuserr]

“If we lose a few bucks so what?” Love that

[zeusathena]

You understand the job, & customer service! You'll go far! My biggest rule when dealing with customers is being super nice. The madder they get, the nicer you get. Your boss loves you, & the customer looks bad. It doesn't uaually get to that point, bit it happens to most retail workers at aome point. Not to you, but its advixe you may use, pr pass on one day. Yes, if you won't make customers happy, they don't come back, & they speak badly about your establishment. You're the perfect employee, you're willing to learn, & fix mistakes. You'll be the owner one day.

[keavy]

A return customer, will help the restaurant on the long run. One bad review on internet will destroy everything 😊

[braedonmorrissey]

You have it exactly right with the last little bit. We don’t care for food cost if the customer leaves happy, they’ll come back for more

[Angelsdaydreams]

Love your attitude brother 👏🏻 Keep up the good work

[killerkai]

If I’m being honest, the main reason I’m subscribed and love watching your videos is your voice lol. I find it very calming.