[Webinar] Level Up Your ITSM Program with an ITSM Process Maturity Assessment

Discover the key strategies for assessing the maturity of your ITSM processes in this dynamic webinar.

During this webinar, you'll gain valuable insights on how to identify any gaps in your current processes, create a roadmap for improvement, and optimize your IT services to better align with the needs of your business and its users.

Our goal is to enhance your understanding of the ITSM Process Maturity Assessment and provide you with the tools necessary to achieve successful outcomes.

Topics include:

🔸 0:00 Intro
🔸 3:32 What is ITSM Process Assessment?
🔸 7:31 Why should I Conduct an Assessment?
🔸 13:50 How to conduct an Assessment?
🔸 47:09 Findings, Analysis & Recommendations
🔸 51:57 Self-Assessment Demo
🔸 1:01:54 Navvia Process Designer & ITSM
🔸 1:03:55 Questions from the Audience

▬ About Navvia ▬▬▬▬▬▬▬▬▬▬▬▬

The Navvia Process Designer is the easiest and most cost-effective way to design and document processes.

With features such as prebuilt templates, easy-to-draw flowcharts, automated document creation, requirements gathering, and online collaboration & sharing, the Navvia Process Designer will save you time and money.

It’s the perfect solution for ITSM practitioners, process analysts, consulting companies or tool implementers.

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