A Beginning to ITSM | ITIL Foundation | Webinar - 1 | Edureka

ITIL® is a set of practices in service management to align IT services to Business. It describes processes, procedures, tasks and checklist which are not specific to organizations.
It can be used in fulfilling specific organizational objectives like integration of organization strategy, delivering value and mainitaining competency.

The Foundation level is the entry level qualification which offers a general awareness of the key elements, concepts and terminology
used in the ITIL® lifecycle including the links between lifecycle stages, the processes used and their contribution to service management practices

Video gives a brief insight of following topics:

1.ITIL Overview
2.What is ITIL and ITSM
3.ITIL V3 Foundation to Expert Roadmap
4.Career Opportunities and ITSM Landscape
5.Edureka Training Program and Scedule
6.What are the ITIL Processes

Edureka is a New Age e-learning platform that provides Instructor-Led Live, Online classes for learners who would
prefer a hassle free and self paced learning environment, accessible from any part of the world.

ITIL® is a globally recognized Best Practices Framework that is being adopted by many organizations.
Following ITIL® practices helps deliver IT Services effectively and efficiently, thereby delivering Value to Customers.

ITIL® Foundation certificate in IT Service Management is for candidates wanting to understand how ITIL® framework can help them deliver IT services effectively and efficiently to the customers.
To gain a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organization.

Benefits: Certification in ITIL® has helped many move up in their career- from Technical to getting into Management level.
It also has opened opportunities in the areas of training, consultancy and has greatly helped understanding the customer requirement to deliver IT services effectively and efficiently.

The topics related to ITILfor big data have extensively been covered in our course 'ITIL Foundation’.

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