CS Bootcamp: Leveraging Product Usage and Adoption Data to Inform Your Customer Lifecycle Engagement

Join Kristi Faltorusso, Chief Customer Officer at ClientSuccess, as she educates you on how to use customer product usage and adoption data to inform your strategy and drive your engagement. At the end of the day if customers are not using your product there is a problem they are looking for your help to solve.

[juancarlosparra]

Thanks for sharing. This is great. Could you please advise why you stopped using the champion to onboard new customers and instead used the team's approach? Thanks