How to Fix a DVD or CD Player That Won't Open

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I am a senior with an old Kenwood stereo. Your video gave me the courage to take the CD player apart. It didn't have a drive belt that I could see, but by fiddling with the gear controlling the sliding tray, I was able to get it working. Then I took apart the tape player and also fixed a door that wouldn't open. Now I have a house full of music again. Thanks so much for your very clear video. I wouldn't have tried to fix the stereo without your help.

skinnerlinda
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Thank you for putting this VIDEO out. Saves me from getting the hammer from the shed..

georgeevans
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Very well explained and shown. I went through the procedure this morning, after I accidentally dislodged the tray from the belt drive the night before. Took about an hour and a half for non-mechanically inclined me, almost all of which was disassembly and reassembly. Thank you for saving me a repair or purchase expense!

esanders
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Fantastic, fixed my kids DVD player. Excellent. I didn't actually need to replace the drive belt. It had a bit of paper in it. Once freed by moving the gear the problem was solved.

bartra
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Awesome! Thank you! I used a rubber band to replace a broken belt. Your tutorial saved the day!

cynthiamelcher
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It worked!!! Thank you so much! It only cost about 75 cents for the O ring, and my boyfriend was able to fix it quickly.

luckygirl
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great tutorial! there was a "rubber band" loose from the "wheel" that open and closes the door!! saved me a headache and argument! !blessings from Oakland, CA

Thegoldynladee
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Thank you so much. I just went and unplugged my DVR and re-plugged it and the stuck tray opened!!!! I'm so happy!!!

Enidangel
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Thanks, Stan. You saved me $$$. The "O" ring cost me 40 cents. That's all that was wrong.

johnrichards
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Very informative, and you have a calming voice. Thanks for the video 🤗

sheilawilson
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Great video, but the penetration oil may attack some plastics. I would recommend a light film of silicone grease instead.

hooverrandy
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Most helpful video ever! Took me less than hour including the trip to the hardware store.

laurenschaffer
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Thank you for the great and detailed tutorial! I just temporarily fixed my Toshiba without even replacing the stretched out belt. When it stops working again, I will have a couple of rubber rings ready.

tankhimo
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Oh my gosh ! You are the best !!!! I had been searching the net for about an hour and trying all the things they advised...none worked. I found you and unplugged it for a few minutes as suggested...and VOILA ! THANKS !!!

scoop
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The only difference is (so far) I haven't been able to find a THIN "O" ring, so I used a standard issue, office supply RUBBER BAND that was slightly smaller than the original drive belt--this is just a temp fix 'til I find the right size "O" ring. Hard to believe such a tiny item can cause this issue, but I HAD to attempt this because the product I am dealing with is a Sony® CDR-W33 recorder I bought new in 2000 for $599.00! No way I was gonna scrap it without trying this. And DO NOT force the door open--open it as shown in this video!!

ClassicTVU
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Thank you! The manual turning of the gears was what I needed to do to get the dvd out. The belt was fine, and the DVD player works now!

jennifer
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This is an amazing tutorial, incredibly clear without being overly long. Thanks so much for a great video.

carolynbarnes
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After viewing your video I opened up my player and looked around. The drive belt seemed ok, so I cleaned off the dust and oiled where you said. I made the tray go I and out a few times and then it was ok. I think something under the tray was catching and it got free. Anyway, it’s working fine now. Thanks !

missclimpson
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Thank you Stan! I replaced the broken drive belt just like you said. Cost me 89 cents. Works like a charm!

JanetLally
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Thank you for the tips. On our Clearplay Anccor 740HD player there was no way to access the tray cog wheel from the front to move it with a flat blade screwdriver. We did a little sleuthing on the Internet and found on IFIXIT a tip to release the DVD tray. "DVD Drawer Won't Open, No Pinhole For Paperclip Trick". On the bottom of the machine is a wide slot below the tray area. With a paperclip with one end straightened out and a flashlight, find a plastic piece inside the slot on the right side with a square depression that you can anchor the tip of the paperclip in. Slide the plastic piece too the left toward the outside edge of machine. This will release the tray. Our non-opening tray problem was not a broken belt. It was a couple of strands of my niece's reddish brown HAIR wound around the belt spindle !
This was binding the tray. We removed the strands of hair with a tweezers. We also greased the slides on the bottom of the tray with silicone spray on a Q-tip. The tray works fine now. We alerted our nieces not to dangle their hair over the tray when loading disc.

bibliobill