The HR Dialogues #10 | Customer-Centric Culture: How HR Can Transform The Organization

How can you empower employees to lead organizational change? Find out how Claire Bonenfant transformed detractors into active agents of change.

Welcome to The HR Dialogues with Dr. Dieter Veldsman! Join AIHR's Chief HR Scientist to learn from People Practitioners as they navigate the changing world of work.

In this episode of The HR Dialogues, Dr. Dieter Veldsman sits with Claire Bonenfant – Country Director at SThree – to explore how companies can combine great vision with purposeful implementation to drive organizational change.

Claire Bonenfant is a leader in the field of recruitment and talent acquisition, with 16 years of experience directing teams and projects. Her passion is helping employees find purpose and meaning in their work, while creating a positive environment where people can feel safe, learn, develop, and perform at their best.

In this episode of The HR Dialogues, we will discuss:
- How to create a customer-centric culture
- Why transformation needs to be transparent
- How to lead organizational transformation through storytelling
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