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Cobra Effect and Unintended Consequences
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This video is about Cobra Effect, a.k.a. the science of Unintended Consequences.
In this video we'll talk about:
0:00 Origin
1:36 Cobra Effect story
3:43 Rats of Hanoi
4:34 Perverse Incentive
5:48 Call Center Bonus
7:20 Sub Prime Crisis
8:17 Why Cobra Effect Occurs
9:21 How to Avoid Cobra Effect
9:32 Embrace Diversity
10:02 Ask Stakeholders
11:03 Complex Systems Thinking
11:42 Revisiting Cobra Effect
In this video we'll talk about:
0:00 Origin
1:36 Cobra Effect story
3:43 Rats of Hanoi
4:34 Perverse Incentive
5:48 Call Center Bonus
7:20 Sub Prime Crisis
8:17 Why Cobra Effect Occurs
9:21 How to Avoid Cobra Effect
9:32 Embrace Diversity
10:02 Ask Stakeholders
11:03 Complex Systems Thinking
11:42 Revisiting Cobra Effect
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