Withings Body Cardio Smart Scale

[jaredgrant]

You all need to get your scales out of the bathroom. Steam from the shower condenses on the electronic components. These are not hermetically sealed so if air can get in, humidity can too. If your bathroom is cool in the morning, you take a shower, the air in the bathroom then becomes saturated with water, while increasing in temperature. But inside your scales takes much longer to warm up. By the time you’re done in the shower, you have warm humid air making it’s way inside the scales and then condensing on the still-cold internals, especially on the metal parts (soldered components etc). This causes corrosion, and micro-short-circuits in the sensitive electronic system. Once this happens, even if you later remove the scales from the bathroom, they may still be damaged permanently. Not all scales have this problem but certainly scales with advanced components like wifi chips, microprocessors, and unsealed LCDs are more likely to be vulnerable than basic digital scales. You’re welcome.

[sfromd]

same here, stopped measuring bone mass etc

[sonphamquang]

I bought a brand new Withings Cardio on Amazon. It works for a year and never start again. I thought it run out of battery and I recharged it. But there was no sign of operation. I looked for it information regarding the situation with Withings Cardio. And I realize that There are many like me. It’s a good looking scale but its charger port was cheap part from China.

[bullseyelp]

Idk mine works since 2016
Maybe the moisture damages it

[quackhouseproductions]

Exact same here. 1st failed just inside 1st year warranty. They replaced it, the 2nd just fail just of 13 months later. Total junk. I’m not even reporting this one to the company. I’m pulling it apart.

[triciaalexander]

Well, sorry you had the issue also but sure glad you posted your video. I now know what it happening to mine because it is EXACTLY as you described. One minute fine, one hour later complete screen chaos. It won't even shut itself off now, just keeps displaying random weights (with no weight one it). Sigh, thanks for the information because I can now stop trying to reset, factory restore, reconnect, etc.... in hopes of fixing it. :(

[LesJames]

Thank you, you have just saved me £120

[ukmark]

How do you know that steam in your bathroom didn't ruin it?

[rbencik]

Good video - Great scale, until it stops working!!!! I had mine for little over a year and it stopped working. Customer service offered the same things to me. Little pricey to break that soon!!!!

[mabdulazimfadil]

Thank you very much! I canceled my order!

[jerryherold]

THANKS for the honesty we need more of this.

[coleenvandamme]

Glad I watched this; was ready to purchase one……. Not any more. I’ll stick with my 20.00 digital.

[kongzillagod]

Glad I seen this video I was just about to push the check out button

[christopherr]

Appreciate it. Hows that weight watchers unit working??

[joncustodio]

I have same problem and they offered me 25% off just now and told them it was disappointing to have such expensive scale to only last over a year. Not spending another dime for this crap.

[compubyte]

Sorry you had an issue.. My wife and I have had our Withings Body+ scale for probably 7 or 8 years? and only thing we've done is replace the batteries about 3 times? I guess we were lucky? :) ..

[mohamedeldaly]

This is so true! the same exact happened with my scale but seems like I was luckier as it lasted 3 years and now out of warranty! That's a total loss of money! Don't buy!

[WildMan-kv]

I also have had two and my second one just quit. I liked it. It looks good and worked well for me until it didn't... If you are going to buy the Body Cardio I think you should think them as disposable after about 18 months. Both min suddenly showed ) charge and would not hold a charge. Withings said Ahhhh :( and then gave me the same 15% .
I am not buying another. Withings does not offer a battery replacement....Not to environmentally friendly?? All they had to do was put a plug on the Samsung battery and they could have rebranded and sold them at a profit.

[sw]

I've discovered this clip a bit late - I bought my cardio around the same time this video came up (nearly 3 years now) and still no problem with the screen, though I do doubt the accuracy of the readings occasionally. But for all those who say don't put it in the bathroom - having not designed a scale to endure a bathroom environment is a massive design oversight. Being blamed for your scale malfunctioning because it's placed in the bathroom is like being blamed for your new car rusting because you've driven it in the rain. No - it's the car manufacturer's responsibility to properly design their cars not to rust in their natural environment. The bathroom is the natural environment for scales - the one common family area where you have a stable, flat surface and (most importantly, I reckon) it's acceptable to have your clothes off which is desirable for an accurate reading (especially relevant when these scales take readings for up to 8 family members). To have to place it elsewhere in the house is a ridiculous overcompensation for something Withings should have sorted out for the money being asked. Rubber gaskets aren't that expensive...

[jerome]

I really don't get how they messed up so bad with the Cardio. When checking reviews for the cheaper withings scales like Body and Body+ while some have issues, it is very few ppl. But with the cardio a BIG portion describe the same issues as you. Like how do you build a worse scale with the expensive options than with the cheap ones?